All states › Alaska › Ketchikan › Ketchikan Med Center New Horizons Transitional Care
3100 Tongass Avenue Ketchikan, AK 99901 · Ketchikan Gateway County
CMS certification number 025010 · See this home on Medicare Care Compare
Is Ketchikan Med Center New Horizons Transitional Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ketchikan Med Center New Horizons Transitional Care as of October 2026.
CMS rates it 3 out of 5 stars overall, below the Alaska average of 3.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 7.38 hours per resident per day at Ketchikan Med Center New Horizons Transitional Care, above the Alaska median of 6.40 (US median: 3.72). About 3.75 of those hours are from registered nurses. On weekends it falls to 6.48 hours, 12% below its all-week average. 53.6% of nursing staff left within a year (Alaska median 44.1%).
About this nursing home
Paying for care at Ketchikan Med Center New Horizons Transitional Care: Medicare and Medicaid
Ketchikan Med Center New Horizons Transitional Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Alaska's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on April 9, 2026 and found 3 deficiencies. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Ketchikan Med Center New Horizons Transitional Care across 4 inspection dates, 10 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and nursing and physician services (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, April 9, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
April 9, 2026 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EKeep all essential equipment working safely.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
September 9, 2025 · 10 citations · includes complaint inspection
FHonor the resident's right to organize and participate in resident/family groups in the facility.
FProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
FTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
ERespond appropriately to all alleged violations.
EProvide activities to meet all resident's needs.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
February 28, 2025 · 1 citation
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
March 15, 2024 · 3 citations
DProvide activities to meet all resident's needs.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
CPost nurse staffing information every day.
Questions to ask on a tour of Ketchikan Med Center New Horizons Transitional Care
- CMS cited the home under its abuse and neglect rules on September 9, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 3/5 |
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Location
Hospitals near Ketchikan Med Center New Horizons Transitional Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.8 mi
Ketchikan General Hospital KetchikanEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 10m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.