facebook tracking The Terraces of Phoenix, Phoenix AZ: CMS Ratings
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The Terraces of Phoenix

All states › Arizona › Phoenix › The Terraces of Phoenix

7550 North 16th Street Phoenix, AZ 85020 · Maricopa County

(602) 944-4455

All 23 nursing homes in Phoenix, AZ (21 take Medicaid)

Accepts Medicare Accepts Medicaid 64 certified beds Non profit Continuing care retirement community

CMS certification number 035003 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Terraces of Phoenix a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Terraces of Phoenix as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Arizona average of 3.4. Inspectors issued 13 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.79 hours per resident per day at The Terraces of Phoenix, above the Arizona median of 3.76 (US median: 3.72). About 1.12 of those hours are from registered nurses. On weekends it falls to 4.17 hours, 13% below its all-week average. 14.8% of nursing staff left within a year (Arizona median 45.8%). That is lower than most homes in Arizona, a sign of a steadier team.

Nursing care per resident per day 4.79 hours
Above the Arizona median of 3.76 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.12 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.17 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 14.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 7.7% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds64
Residents per day 53 About 83% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1967
Part of a chainHumangood
Legal business nameHUMANGOOD ARIZONA INC

Paying for care at The Terraces of Phoenix: Medicare and Medicaid

The Terraces of Phoenix is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 13, 2025 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at The Terraces of Phoenix across 4 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (2) and infection control (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, May 31, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.

June 13, 2025 · 3 citations · includes complaint inspection

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Jul 21, 2025)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Complaint inspection · Deficient, Provider has date of correction (Jul 21, 2025)

DEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0801 · Deficient, Provider has date of correction (Jul 21, 2025)

August 10, 2024 · 2 citations · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Aug 22, 2024)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Aug 22, 2024)

May 31, 2024 · 5 citations · includes complaint inspection

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 14, 2024)

EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0882 · Deficient, Provider has date of correction (Jul 2, 2024)

EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0947 · Deficient, Provider has date of correction (Aug 14, 2024)

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Aug 14, 2024)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Complaint inspection · Deficient, Provider has date of correction (Aug 14, 2024)

February 2, 2023 · 3 citations

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (May 8, 2023)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (May 8, 2023)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (May 8, 2023)

Questions to ask on a tour of The Terraces of Phoenix

  1. CMS cited the home under its abuse and neglect rules on August 10, 2024. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 4/5
August 2026 5/5 4/5 5/5 4/5
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Location

Hospitals near The Terraces of Phoenix

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Maryland Gardens Post Acute Phoenix · 1.6 mi away ★★☆☆☆ Inspection 1/5 · Staffing 3/5 58 beds · Medicaid
North Mountain Medical and Rehabilitation Center Phoenix · 2.0 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 164 beds · Medicaid
Camelback Post Acute Care and Rehabilitation Phoenix · 2.9 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 107 beds · Medicaid
Beatitudes Campus Phoenix · 2.9 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 72 beds · Medicaid
The Rehabilitation Center at the Palazzo Phoenix · 3.1 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 60 beds · Medicaid

More nursing homes near The Terraces of Phoenix ›   All nursing homes in Phoenix ›

Compare The Terraces of Phoenix with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/arizona/phoenix/the-terraces-of-phoenix/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.