All states › Arizona › Prescott Valley › Prescott Valley Nursing & Rehabilitation
3380 North Windsong Drive Prescott Valley, AZ 86314 · Yavapai County
CMS certification number 035244 · See this home on Medicare Care Compare
Is Prescott Valley Nursing & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Prescott Valley Nursing & Rehabilitation as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.92 hours per resident per day at Prescott Valley Nursing & Rehabilitation, above the Arizona median of 3.76 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.47 hours, 11% below its all-week average. 48.6% of nursing staff left within a year (Arizona median 45.8%).
About this nursing home
Paying for care at Prescott Valley Nursing & Rehabilitation: Medicare and Medicaid
Prescott Valley Nursing & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 19, 2025 and found 14 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Prescott Valley Nursing & Rehabilitation across 6 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 11, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (8) and resident rights (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 11, 2025). 8 citations were under CMS's abuse, neglect and exploitation rules.
June 11, 2026 · 2 citations · includes complaint inspection
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 19, 2025 · 17 citations · includes complaint inspection
EKeep residents' personal and medical records private and confidential.
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
EInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
EProvide behavior health training consistent with the requirements and as determined by a facility assessment.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DAssess the resident when there is a significant change in condition
DProvide and implement an infection prevention and control program.
DDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
July 11, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 25, 2025 · 1 citation · includes complaint inspection
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
November 10, 2023 · 3 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DPASARR screening for Mental disorders or Intellectual Disabilities
September 9, 2022 · 12 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DPerform COVID19 testing on residents and staff.
Questions to ask on a tour of Prescott Valley Nursing & Rehabilitation
- Inspectors cited the home at the actual-harm level on July 11, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 19, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,278 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 11, 2025 | Fine | $8,278 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
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Location
Hospitals near Prescott Valley Nursing & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.3 mi
- 7.6 mi
- 8.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Prescott Valley Nursing & Rehabilitation › All nursing homes in Prescott Valley ›
Compare Prescott Valley Nursing & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Haven Health Prescott · Prescott · 4 stars · 9.5 mi
Other Opco Skilled Management nursing homes in Arizona
- Quiburi Mission Nursing & Rehabilitation · Benson · 3 stars
- Prescott Village Nursing & Rehabilitation · Prescott · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 68 Opco Skilled Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.