All states › Arizona › Tucson › Haven of Tucson
3705 North Swan Road Tucson, AZ 85718 · Pima County
All 21 nursing homes in Tucson, AZ (17 take Medicaid)
CMS certification number 035165 · See this home on Medicare Care Compare
Is Haven of Tucson a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Haven of Tucson as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.28 hours per resident per day at Haven of Tucson, above the Arizona median of 3.76 (US median: 3.72). About 0.75 of those hours are from registered nurses. On weekends it falls to 3.78 hours, 12% below its all-week average. 38.3% of nursing staff left within a year (Arizona median 45.8%).
About this nursing home
Paying for care at Haven of Tucson: Medicare and Medicaid
Haven of Tucson is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 21, 2026 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Haven of Tucson across 6 inspection dates, 6 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on August 12, 2025. The most common areas cited were quality of life and care (6) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, August 12, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 21, 2026 · 4 citations
EReasonably accommodate the needs and preferences of each resident.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
December 1, 2025 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
August 12, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 20, 2024 · 7 citations · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
September 3, 2024 · 2 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
March 2, 2023 · 4 citations, includes actual harm
GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EProvide and implement an infection prevention and control program.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Questions to ask on a tour of Haven of Tucson
- Inspectors cited the home at the actual-harm level on August 12, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 1, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
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Location
Hospitals near Haven of Tucson
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.3 mi
- 1.4 mi
-
1.5 mi
Tucson Medical Center TucsonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 22m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Haven of Tucson › All nursing homes in Tucson ›
Compare Haven of Tucson with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Center at Tucson · Tucson · 5 stars · 1.1 mi
- Haven of Saguaro Valley · Tucson · 5 stars · 4.0 mi
- Sabino Canyon Rehabilitation & Care Center · Tucson · 4 stars · 2.4 mi
- Pueblo Springs Rehabilitation Center · Tucson · 4 stars · 2.5 mi
Other Haven Health nursing homes in Arizona
- Haven of Yuma · Yuma · 5 stars
- Haven Health Green Valley · Green Valley · 5 stars
- Haven of Saguaro Valley · Tucson · 5 stars
- Haven Health Prescott · Prescott · 4 stars
- Haven of Douglas · Douglas · 4 stars
- Haven of Sandpointe · Yuma · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Haven Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.