All states › Arkansas › Conway › Conway Healthcare and Rehabilitation Center
2603 Dave Ward Drive Conway, AR 72034 · Faulkner County
All 5 nursing homes in Conway, AR (5 take Medicaid)
CMS certification number 045245 · See this home on Medicare Care Compare
Is Conway Healthcare and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Conway Healthcare and Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.94 hours per resident per day at Conway Healthcare and Rehabilitation Center, about the same as the Arkansas median of 4.01 (US median: 3.72). About 0.41 of those hours are from registered nurses. On weekends it falls to 3.16 hours, 20% below its all-week average. Ask how weekends are staffed. 56.3% of nursing staff left within a year (Arkansas median 48.5%).
About this nursing home
Paying for care at Conway Healthcare and Rehabilitation Center: Medicare and Medicaid
Conway Healthcare and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2025 and found 5 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Conway Healthcare and Rehabilitation Center across 6 inspection dates, 6 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 6, 2024 (complaint inspection). The most common areas cited were quality of life and care (6) and resident rights (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, May 6, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 8, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 21, 2025 · 6 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide and implement an infection prevention and control program.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 31, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 6, 2024 · 8 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DReasonably accommodate the needs and preferences of each resident.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
March 21, 2024 · 1 citation · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
March 17, 2023 · 7 citations
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Conway Healthcare and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on May 6, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 6, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $25,483 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 6, 2024 | Fine | $25,483 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
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Location
Hospitals near Conway Healthcare and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
Conway Regional Medical Center ConwayEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 58m for patients treated and sent home
-
2.8 mi
Baptist Health Medical Center- Conway ConwayEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 25m for patients treated and sent home
- 3.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Conway Healthcare and Rehabilitation Center › All nursing homes in Conway ›
Compare Conway Healthcare and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Superior Health & Rehab · Conway · 5 stars · 2.6 mi
- Salem Place Nursing and Rehabilitation Center · Conway · 4 stars · 0.2 mi
Other Southern Administrative Services nursing homes in Arkansas
- The Green House Cottages of Homewood · Mena · 5 stars
- The Green House Cottages of Northwest Arkansas · Bentonville · 5 stars
- The Green House Cottages of Wentworth Place · Magnolia · 5 stars
- The Green House Cottages of Walnut Ridge · Walnut Ridge · 5 stars
- Belle View Estates Rehabilitation and Care Center · Monticello · 5 stars
- Pleasant Valley Rehabilitation and Nursing · Little Rock · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 35 Southern Administrative Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.