All states › Arkansas › Little Rock › Nursing and Rehabilitation Center at Good Shepherd
3001 Aldersgate Road Little Rock, AR 72205 · Pulaski County
All 15 nursing homes in Little Rock, AR (15 take Medicaid)
CMS certification number 045343 · See this home on Medicare Care Compare
Is Nursing and Rehabilitation Center at Good Shepherd a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Nursing and Rehabilitation Center at Good Shepherd as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.02 hours per resident per day at Nursing and Rehabilitation Center at Good Shepherd, about the same as the Arkansas median of 4.01 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.35 hours, 17% below its all-week average. Ask how weekends are staffed. 59.5% of nursing staff left within a year (Arkansas median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Nursing and Rehabilitation Center at Good Shepherd: Medicare and Medicaid
Nursing and Rehabilitation Center at Good Shepherd is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 15, 2026 and found 1 deficiency. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Nursing and Rehabilitation Center at Good Shepherd across 3 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 26 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (7) and nutrition and dietary (6). The most serious was cited under the CMS rule to "conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies" (tag F0838, level F, October 4, 2024).
January 15, 2026 · 1 citation
DProvide and implement an infection prevention and control program.
October 4, 2024 · 9 citations · includes complaint inspection
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure each resident receives an accurate assessment.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide safe and appropriate respiratory care for a resident when needed.
November 17, 2023 · 16 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide activities to meet all resident's needs.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EProvide and implement an infection prevention and control program.
Questions to ask on a tour of Nursing and Rehabilitation Center at Good Shepherd
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 59.5% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
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Location
Hospitals near Nursing and Rehabilitation Center at Good Shepherd
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Arkansas Heart Hospital Little RockEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 58m for patients treated and sent home
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1.3 mi
Baptist Health Medical Center-Little Rock Little RockEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 20m for patients treated and sent home
- 1.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Central Arkansas Nursing Centers nursing homes in Arkansas
- Greystone Nursing and Rehab · Cabot · 5 stars
- Legacy Heights Nursing and Rehab · Russellville · 5 stars
- Heather Manor Nursing and Rehabilitation Center · Hope · 5 stars
- Atkins Nursing and Rehabilitation Center · Atkins · 5 stars
- Oak Manor Nursing and Rehabilitation Center · Booneville · 5 stars
- Greenbrier Nursing and Rehabilitation Center · Greenbrier · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Central Arkansas Nursing Centers nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.