All states › Arkansas › North Little Rock › Premier at the Springs
3600 Richards Road North Little Rock, AR 72117 · Pulaski County
All 5 nursing homes in North Little Rock, AR (5 take Medicaid)
CMS certification number 045357 · See this home on Medicare Care Compare
Is Premier at the Springs a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Premier at the Springs as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.08 hours per resident per day at Premier at the Springs, about the same as the Arkansas median of 4.01 (US median: 3.72). About 0.30 of those hours are from registered nurses. On weekends it falls to 3.55 hours, 13% below its all-week average. 58.9% of nursing staff left within a year (Arkansas median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Premier at the Springs: Medicare and Medicaid
Premier at the Springs is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 14, 2025 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Premier at the Springs across 5 inspection dates, 7 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 33 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (8) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies" (tag F0838, level F, August 14, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 12, 2026 · 1 citation · includes complaint inspection
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
August 14, 2025 · 6 citations · includes complaint inspection
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CPost nurse staffing information every day.
December 4, 2024 · 2 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 8, 2024 · 14 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
EReasonably accommodate the needs and preferences of each resident.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough food/fluids to maintain a resident's health.
EProvide safe and appropriate respiratory care for a resident when needed.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
March 3, 2023 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EReasonably accommodate the needs and preferences of each resident.
EAssess the resident when there is a significant change in condition
EPASARR screening for Mental disorders or Intellectual Disabilities
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
BEnsure staff are vaccinated for COVID-19
Questions to ask on a tour of Premier at the Springs
- CMS cited the home under its abuse and neglect rules on August 14, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58.9% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Premier at the Springs
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.7 mi
Baptist Health Medical Center North Little Rock North Little RockEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 6m for patients treated and sent home
-
1.7 mi
St Vincent Medical Center/North SherwoodEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 8m for patients treated and sent home
- 1.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Premier at the Springs › All nursing homes in North Little Rock ›
Compare Premier at the Springs with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lakewood Health and Rehab · North Little Rock · 5 stars · 1.7 mi
- Presbyterian Village · Little Rock · 5 stars · 9.3 mi
- The Green House Cottages of Poplar Grove · Little Rock · 4 stars · 9.0 mi
- The Springs of Barrow · Little Rock · 4 stars · 9.9 mi
Other The Springs Arkansas nursing homes in Arkansas
- The Springs of Chenal · Little Rock · 5 stars
- The Springs of Mine Creek · Nashville · 5 stars
- The Springs of Hillcrest · Prescott · 5 stars
- The Springs of Camden · Camden · 5 stars
- The Springs of Harrison · Harrison · 5 stars
- The Springs of Mt Vista · Harrison · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 26 The Springs Arkansas nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.