All states › California › Garden Grove › Pacific Haven Subacute and Healthcare Center
12072 Trask Ave. Garden Grove, CA 92843 · Orange County
All 6 nursing homes in Garden Grove, CA (6 take Medicaid)
CMS certification number 055575 · See this home on Medicare Care Compare
Is Pacific Haven Subacute and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pacific Haven Subacute and Healthcare Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.45 hours per resident per day at Pacific Haven Subacute and Healthcare Center, above the California median of 4.27 (US median: 3.72). About 1.01 of those hours are from registered nurses. On weekends it falls to 4.95 hours, 9% below its all-week average. 39.6% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Pacific Haven Subacute and Healthcare Center: Medicare and Medicaid
Pacific Haven Subacute and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 15, 2026 and found 17 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 45 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 45 citations at Pacific Haven Subacute and Healthcare Center across 7 inspection dates, 9 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on November 4, 2025. The most common areas cited were quality of life and care (14) and nutrition and dietary (7). The most serious was cited under the CMS rule to "ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being" (tag F0726, level G, November 4, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
July 15, 2026 · 17 citations
EProvide for the safe, appropriate administration of IV fluids for a resident when needed.
EProvide safe and appropriate respiratory care for a resident when needed.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DImplement a program that monitors antibiotic use.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
April 17, 2026 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
November 4, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
GProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
June 12, 2025 · 1 citation · includes complaint inspection
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
May 5, 2025 · 18 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DAllow residents to self-administer drugs if determined clinically appropriate.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DKeep all essential equipment working safely.
BHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
BEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
BEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 11, 2024 · 4 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 22, 2023 · 2 citations · includes complaint inspection
EProvide safe and appropriate respiratory care for a resident when needed.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Pacific Haven Subacute and Healthcare Center
- Inspectors cited the home at the actual-harm level on November 4, 2025 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 15, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Pacific Haven Subacute and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.7 mi
Garden Grove Hospital & Medical Center Garden GroveEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 14m for patients treated and sent home
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2.3 mi
UCI Health-Orange OrangeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 5h 18m for patients treated and sent home
- 3.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pacific Haven Subacute and Healthcare Center › All nursing homes in Garden Grove ›
Compare Pacific Haven Subacute and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Town & Country · Santa Ana · 5 stars · 3.5 mi
- Sun Mar Nursing Center · Anaheim · 5 stars · 4.2 mi
- La Palma Nursing Center · Anaheim · 5 stars · 5.6 mi
- West Anaheim Medical Center D/P SNF · Anaheim · 5 stars · 6.1 mi
Other The Ensign Group nursing homes in California
- Pacifica Nursing and Rehabilitation Center · Pacifica · 5 stars
- Upland Rehabilitation and Care Center · Upland · 5 stars
- The Springs at Pacific Regent · San Diego · 5 stars
- Grossmont Post Acute Care · La Mesa · 5 stars
- Grand Terrace Health Care Center · Grand Terrace · 5 stars
- The Grove Care and Wellness · Riverside · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.