All states › California › Hawthorne › Imperial Crest Health Care Center
11834 Inglewood Avenue Hawthorne, CA 90250 · Los Angeles County
All 3 nursing homes in Hawthorne, CA (3 take Medicaid)
CMS certification number 555719 · See this home on Medicare Care Compare
Is Imperial Crest Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Imperial Crest Health Care Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.82 hours per resident per day at Imperial Crest Health Care Center, above the California median of 4.27 (US median: 3.72). About 0.53 of those hours are from registered nurses. On weekends it falls to 4.48 hours, 7% below its all-week average. 35.3% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Imperial Crest Health Care Center: Medicare and Medicaid
Imperial Crest Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 22, 2026 and found 10 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Imperial Crest Health Care Center across 12 inspection dates, 13 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 48 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (11) and pharmacy service (8). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, May 22, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
July 14, 2026 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
June 10, 2026 · 2 citations · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure services provided by the nursing facility meet professional standards of quality.
May 22, 2026 · 10 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide and implement an infection prevention and control program.
May 21, 2025 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
April 4, 2025 · 15 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDispose of garbage and refuse properly.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
March 13, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 26, 2024 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 24, 2024 · 1 citation · includes complaint inspection
DPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
September 20, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
May 16, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
April 19, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
April 5, 2024 · 12 citations
FProvide and implement an infection prevention and control program.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Questions to ask on a tour of Imperial Crest Health Care Center
- CMS cited the home under its abuse and neglect rules on May 21, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
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Location
Hospitals near Imperial Crest Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.8 mi
Centinela Hospital Medical Center InglewoodEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 8m for patients treated and sent home
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4.4 mi
Memorial Hospital of Gardena GardenaEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 18m for patients treated and sent home
- 4.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Imperial Crest Health Care Center › All nursing homes in Hawthorne ›
Compare Imperial Crest Health Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Centinela Skilled Nursing & Wellness Centre West · Inglewood · 5 stars · 1.8 mi
- Clear View Sanitarium · Gardena · 5 stars · 4.3 mi
- Clear View Convalescent Center · Gardena · 5 stars · 4.3 mi
- Marycrest Manor · Culver City · 5 stars · 5.1 mi
Other Longwood Management Corporation nursing homes in California
- Casa Bonita Convalescent Hospital · San Dimas · 5 stars
- Alden Terrace Convalescent Hospital · Los Angeles · 5 stars
- Montrose Healthcare Center · Montrose · 4 stars
- Mayflower Care Center · El Monte · 4 stars
- Burlington Convalescent Hospital · Los Angeles · 4 stars
- Meadows Ridge Care Center · Colton · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Longwood Management Corporation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.