All states › California › Hayward › Golden Harbor Healthcare Center
442 Sunset Boulevard Hayward, CA 94541 · Alameda County
All 16 nursing homes in Hayward, CA (16 take Medicaid)
CMS certification number 056471 · See this home on Medicare Care Compare
Is Golden Harbor Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Golden Harbor Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.87 hours per resident per day at Golden Harbor Healthcare Center, below the California median of 4.27 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.62 hours, 7% below its all-week average. 38.9% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Golden Harbor Healthcare Center: Medicare and Medicaid
Golden Harbor Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 29, 2025 and found 16 deficiencies. In total, inspectors issued 45 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 45 citations at Golden Harbor Healthcare Center across 5 inspection dates, 4 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 17, 2024 (complaint inspection). The most common areas cited were pharmacy service (10) and quality of life and care (9). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, May 17, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 29, 2025 · 16 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EKeep residents' personal and medical records private and confidential.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EEnsure medication error rates are not 5 percent or greater.
DAllow residents to self-administer drugs if determined clinically appropriate.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
March 6, 2025 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 13, 2024 · 1 citation · includes complaint inspection
FEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 17, 2024 · 6 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 24, 2022 · 20 citations
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DEnsure each resident receives an accurate assessment.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
Questions to ask on a tour of Golden Harbor Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on May 17, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 29, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $22,777 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 17, 2024 | Fine | $22,777 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Golden Harbor Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.7 mi
Eden Medical Center Castro ValleyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 14m for patients treated and sent home
- 2.6 mi
-
2.9 mi
St Rose Hospital HaywardEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Golden Harbor Healthcare Center › All nursing homes in Hayward ›
Compare Golden Harbor Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Morton Bakar Center · Hayward · 5 stars · 0.3 mi
- We Care Skilled Nursing Facility · Hayward · 5 stars · 0.6 mi
- St Anthony Care Center · Hayward · 5 stars · 0.6 mi
- Serenethos Care Center · Hayward · 5 stars · 0.8 mi
Other Spyglass Healthcare nursing homes in California
- Belmont Healthcare Center · Belmont · 5 stars
- The Win Post-Acute · Santa Clara · 5 stars
- Palo Alto Post-Acute · Palo Alto · 4 stars
- Cedarwood Post Acute · Sacramento · 4 stars
- Pacific Hills Post Acute · Morgan Hill · 4 stars
- Morgan Hill Healthcare Center · Morgan Hill · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Spyglass Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.