All states › California › Los Gatos › Vasona Creek Healthcare Center
16412 Los Gatos Boulevard Los Gatos, CA 95032 · Santa Clara County
All 4 nursing homes in Los Gatos, CA (4 take Medicaid)
CMS certification number 055798 · See this home on Medicare Care Compare
Is Vasona Creek Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vasona Creek Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.79 hours per resident per day at Vasona Creek Healthcare Center, below the California median of 4.27 (US median: 3.72). About 0.42 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 52.2% of nursing staff left within a year (California median 36%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Vasona Creek Healthcare Center: Medicare and Medicaid
Vasona Creek Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 31, 2024 and found 5 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 80 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 80 citations at Vasona Creek Healthcare Center across 33 inspection dates, 43 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 76 were "potential for more than minimal harm" (D–F) and 4 were minimal (A–C). The most common areas cited were quality of life and care (21) and resident assessment and care planning (19). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, November 22, 2021). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 19, 2026 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
June 2, 2026 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 27, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 26, 2026 · 2 citations · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 11, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 17, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 20, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 17, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 10, 2025 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
January 27, 2025 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 4, 2024 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
November 25, 2024 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 31, 2024 · 6 citations
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide and implement an infection prevention and control program.
DEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
DProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
October 3, 2024 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 26, 2024 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 19, 2024 · 3 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure each resident receives an accurate assessment.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 18, 2024 · 2 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 13, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 30, 2024 · 3 citations · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
April 24, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
March 13, 2024 · 2 citations · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
February 9, 2024 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide and implement an infection prevention and control program.
January 11, 2024 · 2 citations · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
December 28, 2023 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
December 27, 2023 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
December 11, 2023 · 2 citations · includes complaint inspection
DPlan the resident's discharge to meet the resident's goals and needs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 7, 2023 · 1 citation · includes complaint inspection
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
November 16, 2023 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
November 15, 2023 · 1 citation · includes complaint inspection
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
November 6, 2023 · 1 citation · includes complaint inspection
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
October 12, 2023 · 1 citation · includes complaint inspection
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
November 22, 2021 · 17 citations
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DImplement a program that monitors antibiotic use.
DReport COVID19 data to residents and families.
BEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
May 10, 2019 · 14 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DKeep residents' personal and medical records private and confidential.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor each resident's preferences, choices, values and beliefs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
BEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Questions to ask on a tour of Vasona Creek Healthcare Center
- CMS cited the home under its abuse and neglect rules on October 31, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 52.2% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 4/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 4/5 |
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Location
Hospitals near Vasona Creek Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.0 mi
Good Samaritan Hospital San JoseEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 19m for patients treated and sent home
-
6.2 mi
Santa Clara Valley Medical Center San JoseEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 29m for patients treated and sent home
- 7.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vasona Creek Healthcare Center › All nursing homes in Los Gatos ›
Compare Vasona Creek Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Terraces of Los Gatos · Los Gatos · 5 stars · 0.7 mi
- Stonebrook Health and Rehabilitation · Los Gatos · 5 stars · 1.5 mi
- Woodlands Healthcare Center · Los Gatos · 5 stars · 1.9 mi
- Plum Tree Care Center · San Jose · 5 stars · 2.0 mi
Other PACS Group nursing homes in California
- Paradise Valley Health Care · National City · 5 stars
- McClure Post Acute · Oakland · 5 stars
- Pine Creek Care Center · Roseville · 5 stars
- Bel Vista Healthcare Center · Long Beach · 5 stars
- Trellis Chino · Chino · 5 stars
- San Francisco Post Acute · San Francisco · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 277 PACS Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.