All states › California › Petaluma › North Bay Post Acute
300 Douglas Street Petaluma, CA 94952 · Sonoma County
All 5 nursing homes in Petaluma, CA (5 take Medicaid)
CMS certification number 056120 · See this home on Medicare Care Compare
Is North Bay Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for North Bay Post Acute as of October 2026.
CMS rates it 1 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.18 hours per resident per day at North Bay Post Acute, about the same as the California median of 4.27 (US median: 3.72). About 0.82 of those hours are from registered nurses. On weekends it falls to 3.79 hours, 9% below its all-week average.
About this nursing home
Paying for care at North Bay Post Acute: Medicare and Medicaid
North Bay Post Acute is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 9, 2026 and found 13 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 87 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 87 citations at North Bay Post Acute across 16 inspection dates, 20 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 30, 2024 (complaint inspection). The most common areas cited were resident assessment and care planning (19) and quality of life and care (12). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level L, April 30, 2024). 8 citations were under CMS's abuse, neglect and exploitation rules.
April 14, 2026 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
January 9, 2026 · 14 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EEnsure each resident receives an accurate assessment.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide or obtain dental services for each resident.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DHave policies on smoking.
December 30, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 22, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 15, 2025 · 2 citations · includes complaint inspection
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
April 28, 2025 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
April 25, 2025 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
April 7, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure services provided by the nursing facility meet professional standards of quality.
January 17, 2025 · 32 citations
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FEnsure medication error rates are not 5 percent or greater.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FProvide and implement an infection prevention and control program.
FGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
EEnsure each resident receives an accurate assessment.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EImplement a program that monitors antibiotic use.
EProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure that residents are free from significant medication errors.
DProvide or obtain dental services for each resident.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 23, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 12, 2024 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
December 3, 2024 · 2 citations · includes complaint inspection
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
ENot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
September 16, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2024 · 1 citation · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
April 30, 2024 · 5 citations, includes immediate jeopardy · includes complaint inspection
LProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
January 18, 2023 · 21 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FAssure that each resident’s assessment is updated at least once every 3 months.
FProvide activities to meet all resident's needs.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
EEnsure that residents are fully informed and understand their health status, care and treatments.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EEnsure each resident receives an accurate assessment.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EHave policies on smoking.
DAssess the resident when there is a significant change in condition
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide enough food/fluids to maintain a resident's health.
DProvide care or services that was trauma informed and/or culturally competent.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Questions to ask on a tour of North Bay Post Acute
- Inspectors cited the home at the immediate-jeopardy level on April 30, 2024 under the rule on nutrition and dietary. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 14, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $179,613 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 22, 2025 | Fine | $36,736 |
| Apr 7, 2025 | Fine | $23,685 |
| Apr 30, 2024 | Fine | $119,192 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
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Location
Hospitals near North Bay Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Petaluma Valley Hospital PetalumaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 50m for patients treated and sent home
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9.9 mi
Novato Community Hospital NovatoEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 36m for patients treated and sent home
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10.3 mi
Sonoma Valley Hospital SonomaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 59m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near North Bay Post Acute › All nursing homes in Petaluma ›
Compare North Bay Post Acute with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hillcrest Post Acute · Petaluma · 5 stars · 0.6 mi
- Petaluma Post-Acute Rehabilitation · Petaluma · 5 stars · 0.7 mi
- Vineyard Post Acute · Petaluma · 3 stars · 2.0 mi
- Ridgeway Post Acute · Petaluma · 2 stars · 0.7 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.