All states › California › Pleasanton › Pleasanton Nursing and Rehabilitation Center
300 Neal Street Pleasanton, CA 94566 · Alameda County
All 2 nursing homes in Pleasanton, CA (1 take Medicaid)
CMS certification number 056392 · See this home on Medicare Care Compare
Is Pleasanton Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pleasanton Nursing and Rehabilitation Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.42 hours per resident per day at Pleasanton Nursing and Rehabilitation Center, above the California median of 4.27 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 3.96 hours, 10% below its all-week average. 36.1% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Pleasanton Nursing and Rehabilitation Center: Medicare and Medicaid
Pleasanton Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 24, 2026 and found 6 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 15 citations at Pleasanton Nursing and Rehabilitation Center across 4 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 15 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (3) and quality of life and care (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, April 24, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
August 5, 2026 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
April 24, 2026 · 8 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
March 27, 2025 · 2 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
April 25, 2024 · 3 citations
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Pleasanton Nursing and Rehabilitation Center
- CMS cited the home under its abuse and neglect rules on August 5, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 5/5 |
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Location
Hospitals near Pleasanton Nursing and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.5 mi
Stanford Health Care Tri-Valley PleasantonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 19m for patients treated and sent home
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9.2 mi
Washington Hospital FremontEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 49m for patients treated and sent home
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9.5 mi
San Ramon Regional Medical Ctr San RamonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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- Lompoc Skilled Nursing & Rehabilitation Center · Lompoc · 5 stars
- Vista Manor Nursing Center · San Jose · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 27 Generations Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.