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Eastern Plumas Hospital- Portola Campus Dp/Snf

All states › California › Portola › Eastern Plumas Hospital- Portola Campus Dp/Snf

500 First Street Portola, CA 96122 · Plumas County

(530) 832-4277

Accepts Medicare Accepts Medicaid 66 certified beds Government

CMS certification number 555433 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Eastern Plumas Hospital- Portola Campus Dp/Snf a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Eastern Plumas Hospital- Portola Campus Dp/Snf as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2. Inspectors issued 20 citations in the last three years. CMS imposed 3 penalties, including $69,450 in fines, in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.77 hours per resident per day at Eastern Plumas Hospital- Portola Campus Dp/Snf, above the California median of 4.27 (US median: 3.72). About 0.97 of those hours are from registered nurses. On weekends it falls to 4.23 hours, 11% below its all-week average. 37.8% of nursing staff left within a year (California median 36%).

Nursing care per resident per day 4.77 hours
Above the California median of 4.27 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.97 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.23 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 37.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds66
Residents per day 59 About 89% of beds filled, on average
OwnershipGovernment - Hospital district
Payment acceptedMedicare and Medicaid
Certified sinceSeptember 1990
Legal business nameEASTERN PLUMAS HEALTH CARE DISTRICT
Located in a hospitalYes

Paying for care at Eastern Plumas Hospital- Portola Campus Dp/Snf: Medicare and Medicaid

Eastern Plumas Hospital- Portola Campus Dp/Snf is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

This home is located in a hospital.

Health inspections

The most recent standard inspection was on July 24, 2025 and found 7 deficiencies. In total, inspectors issued 20 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 20 citations at Eastern Plumas Hospital- Portola Campus Dp/Snf across 9 inspection dates, 10 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on July 24, 2025. The most common areas cited were quality of life and care (5) and infection control (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 24, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.

July 24, 2025 · 7 citations

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Aug 21, 2025)

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Aug 21, 2025)

EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 · Deficient, Provider has date of correction (Aug 21, 2025)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 21, 2025)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 21, 2025)

DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0726 · Deficient, Provider has date of correction (Aug 21, 2025)

DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0808 · Deficient, Provider has date of correction (Aug 21, 2025)

May 14, 2025 · 3 citations, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has plan of correction (Jun 6, 2025)

GProvide safe, appropriate pain management for a resident who requires such services.

Actual harm · Quality of Life and Care Deficiencies · Tag F0697 · Complaint inspection · Deficient, Provider has plan of correction (Jun 6, 2025)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Complaint inspection · Deficient, Provider has plan of correction (Jun 6, 2025)

March 25, 2025 · 1 citation · includes complaint inspection

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Complaint inspection · Deficient, Provider has date of correction (Apr 8, 2025)

March 20, 2025 · 3 citations, includes actual harm · includes complaint inspection

GProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm · Quality of Life and Care Deficiencies · Tag F0686 · Complaint inspection · Deficient, Provider has date of correction (Apr 15, 2025)

EEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Complaint inspection · Deficient, Provider has date of correction (Apr 15, 2025)

EProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Complaint inspection · Deficient, Provider has date of correction (Apr 15, 2025)

January 7, 2025 · 1 citation · includes complaint inspection

EImplement a program that monitors antibiotic use.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0881 · Complaint inspection · Deficient, Provider has date of correction (Jan 21, 2025)

August 15, 2024 · 1 citation

DKeep all essential equipment working safely.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0908 · Deficient, Provider has date of correction (Aug 22, 2024)

August 1, 2024 · 1 citation · includes complaint inspection

DProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Deficient, Provider has date of correction (Aug 12, 2024)

April 24, 2024 · 1 citation · includes complaint inspection

FPut firmly secured handrails on each side of hallways.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0924 · Complaint inspection · Deficient, Provider has date of correction (May 2, 2024)

May 19, 2022 · 2 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 16, 2022)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jun 16, 2022)

Questions to ask on a tour of Eastern Plumas Hospital- Portola Campus Dp/Snf

  1. Inspectors cited the home at the actual-harm level on July 24, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on July 24, 2025. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

3 penalties in the last three years, including $69,450 in fines.

DateTypeAmount or length
Jul 24, 2025 Fine $12,438
May 14, 2025 Fine $19,338
Mar 20, 2025 Fine $37,674

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 3/5 5/5 1/5
August 2026 3/5 3/5 5/5 1/5
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Location

Hospitals near Eastern Plumas Hospital- Portola Campus Dp/Snf

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Plumas District Hospital Dp/Snf Quincy · 27.6 mi away Not rated Inspection — · Staffing — 36 beds · Medicaid
Tahoe Forest Hospital D/P SNF Truckee · 36.2 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 37 beds · Medicaid
Lassen Nursing & Rehabilitation Center Susanville · 43.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 96 beds · Medicaid
Crystal Ridge Care Center Grass Valley · 49.9 mi away ★★★★☆ Inspection 3/5 · Staffing 2/5 99 beds · Medicaid
Grass Valley Healthcare Center Grass Valley · 50.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 86 beds · Medicaid

More nursing homes near Eastern Plumas Hospital- Portola Campus Dp/Snf ›   All nursing homes in Portola ›

Compare Eastern Plumas Hospital- Portola Campus Dp/Snf with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/california/portola/eastern-plumas-hospital-portola-campus-dp-snf/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.