All states › California › Redlands › Brookside Healthcare Center
105 Terracina Blvd Redlands, CA 92373 · San Bernardino County
All 7 nursing homes in Redlands, CA (7 take Medicaid)
CMS certification number 056372 · See this home on Medicare Care Compare
Is Brookside Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Brookside Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.66 hours per resident per day at Brookside Healthcare Center, above the California median of 4.27 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 4.01 hours, 14% below its all-week average. 36.7% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Brookside Healthcare Center: Medicare and Medicaid
Brookside Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Brookside Healthcare Center across 8 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 35 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (11) and pharmacy service (6). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, October 25, 2024).
August 17, 2026 · 1 citation · includes complaint inspection
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
June 18, 2026 · 6 citations
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure that residents are free from significant medication errors.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
October 25, 2024 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
September 4, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 11, 2024 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 3, 2024 · 1 citation · includes complaint inspection
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 9, 2023 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 22, 2022 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Brookside Healthcare Center
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near Brookside Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.5 mi
Redlands Community Hospital RedlandsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 51m for patients treated and sent home
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2.5 mi
Loma Linda VA Medical Center Loma LindaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 45m for patients treated and sent home
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3.0 mi
Loma Linda University Children's Hospital Loma LindaNo ER listed in Medicare data ★★★☆☆ Medicare overall 3 of 5
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Brookside Healthcare Center › All nursing homes in Redlands ›
Compare Brookside Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Redlands Healthcare Center · Redlands · 5 stars · 0.7 mi
- Plymouth Village · Redlands · 5 stars · 2.3 mi
- Totally Kids Rehabilitation Hospital - D/P SNF · Loma Linda · 5 stars · 2.5 mi
- Grand Terrace Health Care Center · Grand Terrace · 5 stars · 5.7 mi
Other The Ensign Group nursing homes in California
- Pacifica Nursing and Rehabilitation Center · Pacifica · 5 stars
- Upland Rehabilitation and Care Center · Upland · 5 stars
- The Springs at Pacific Regent · San Diego · 5 stars
- Grossmont Post Acute Care · La Mesa · 5 stars
- Grand Terrace Health Care Center · Grand Terrace · 5 stars
- The Grove Care and Wellness · Riverside · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.