All states › California › Richmond › Shields Richmond Nursing Center
1919 Cutting Blvd Richmond, CA 94804 · Contra Costa County
All 2 nursing homes in Richmond, CA (2 take Medicaid)
CMS certification number 055292 · See this home on Medicare Care Compare
Is Shields Richmond Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Shields Richmond Nursing Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.78 hours per resident per day at Shields Richmond Nursing Center, below the California median of 4.27 (US median: 3.72). About 1.26 of those hours are from registered nurses. On weekends it falls to 3.46 hours, 8% below its all-week average. 29.2% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Shields Richmond Nursing Center: Medicare and Medicaid
Shields Richmond Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 17, 2025 and found 13 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 43 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 43 citations at Shields Richmond Nursing Center across 7 inspection dates, 9 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 41 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were nutrition and dietary (11) and quality of life and care (11). The most serious was cited under the CMS rule to "employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician" (tag F0801, level F, December 8, 2023). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 10, 2026 · 3 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
April 17, 2025 · 13 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
December 11, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
July 18, 2024 · 1 citation · includes complaint inspection
DProvide or obtain dental services for each resident.
March 7, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 8, 2023 · 17 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave a policy regarding use and storage of foods brought to residents by family and other visitors.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
EProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DReasonably accommodate the needs and preferences of each resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
May 12, 2022 · 7 citations
EAssure that each resident’s assessment is updated at least once every 3 months.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide and implement an infection prevention and control program.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Questions to ask on a tour of Shields Richmond Nursing Center
- CMS cited the home under its abuse and neglect rules on March 7, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 2/5 | 5/5 | 5/5 |
| August 2026 | 4/5 | 2/5 | 5/5 | 5/5 |
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Location
Hospitals near Shields Richmond Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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7.0 mi
Alta Bates Summit Medical Center - Alta Bates Camp BerkeleyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 28m for patients treated and sent home
- 7.6 mi
-
8.6 mi
Alta Bates Summit Medical Center OaklandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 55m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Shields Richmond Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Richmond Post Acute Care · Richmond · 5 stars · 1.5 mi
- Greenridge Post Acute · El Sobrante · 5 stars · 3.7 mi
- McClure Post Acute · Oakland · 5 stars · 8.6 mi
- Medical Hill Healthcare Center · Oakland · 5 stars · 8.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.