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1250 Hayes Street San Francisco, CA 94117 · San Francisco County
All 18 nursing homes in San Francisco, CA (15 take Medicaid)
CMS certification number 05A315 · See this home on Medicare Care Compare
Is Hayes Convalescent Hospital a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hayes Convalescent Hospital as of October 2026.
CMS rates it 5 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.91 hours per resident per day at Hayes Convalescent Hospital, below the California median of 4.27 (US median: 3.72). About 0.59 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 31.3% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Hayes Convalescent Hospital: Medicare and Medicaid
Hayes Convalescent Hospital is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by California Medicaid.
Health inspections
The most recent standard inspection was on November 7, 2025 and found 0 deficiencies. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at Hayes Convalescent Hospital across 2 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 10 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (3) and resident rights (2). The most serious was cited under the CMS rule to "have a policy regarding use and storage of foods brought to residents by family and other visitors" (tag F0813, level F, December 12, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
December 12, 2024 · 3 citations
FHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
October 12, 2023 · 7 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Hayes Convalescent Hospital
- CMS cited the home under its abuse and neglect rules on December 12, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 4/5 | 3/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 4/5 |
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Location
Hospitals near Hayes Convalescent Hospital
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.5 mi
Kaiser Foundation Hospital - San Francisco San FranciscoEmergency room ★★★★☆ Medicare overall 4 of 5
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0.5 mi
California Pacific Medical Ctr-Davies Campus Hosp San FranciscoEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
- 0.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.