All states › California › San Leandro › Bancroft Healthcare Center
1475 Bancroft Avenue San Leandro, CA 94577 · Alameda County
All 7 nursing homes in San Leandro, CA (7 take Medicaid)
CMS certification number 055107 · See this home on Medicare Care Compare
Is Bancroft Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Bancroft Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.79 hours per resident per day at Bancroft Healthcare Center, below the California median of 4.27 (US median: 3.72). About 0.32 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 28.6% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Bancroft Healthcare Center: Medicare and Medicaid
Bancroft Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 10, 2024 and found 8 deficiencies. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Bancroft Healthcare Center across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on August 8, 2025. The most common areas cited were nutrition and dietary (6) and quality of life and care (6). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, August 8, 2025).
August 8, 2025 · 1 citation · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 10, 2024 · 9 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DEnsure each resident receives an accurate assessment.
DProvide enough food/fluids to maintain a resident's health.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
November 16, 2023 · 5 citations
EGive residents a notice of rights, rules, services and charges.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide enough food/fluids to maintain a resident's health.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
March 1, 2022 · 15 citations
FTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EKeep residents' personal and medical records private and confidential.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure medication error rates are not 5 percent or greater.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDispose of garbage and refuse properly.
EProvide and implement an infection prevention and control program.
EKeep all essential equipment working safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Questions to ask on a tour of Bancroft Healthcare Center
- Inspectors cited the home at the actual-harm level on August 8, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years.
| Date | Type | Amount or length |
|---|---|---|
| Aug 8, 2025 | Payment Denial | 11 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 3/5 | 4/5 | 1/5 | 4/5 |
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Location
Hospitals near Bancroft Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.6 mi
- 2.1 mi
-
3.8 mi
Eden Medical Center Castro ValleyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 14m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Bancroft Healthcare Center › All nursing homes in San Leandro ›
Compare Bancroft Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Washington Center · San Leandro · 5 stars · 1.9 mi
- Alameda County Medical Center D/P SNF · San Leandro · 5 stars · 2.1 mi
- Valley Pointe Nursing & Rehabilitation Center · Castro Valley · 5 stars · 3.8 mi
- Morton Bakar Center · Hayward · 5 stars · 4.3 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.