All states › California › Sylmar › Mountain View Conv Hospital
13333 Fenton Avenue Sylmar, CA 91342 · Los Angeles County
All 4 nursing homes in Sylmar, CA (4 take Medicaid)
CMS certification number 056333 · See this home on Medicare Care Compare
Is Mountain View Conv Hospital a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mountain View Conv Hospital as of October 2026.
CMS rates it 2 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.45 hours per resident per day at Mountain View Conv Hospital, above the California median of 4.27 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 4.11 hours, 7% below its all-week average. 23.3% of nursing staff left within a year (California median 36%). That is lower than most homes in California, a sign of a steadier team.
About this nursing home
Paying for care at Mountain View Conv Hospital: Medicare and Medicaid
Mountain View Conv Hospital is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 26, 2026 and found 24 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 97 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 97 citations at Mountain View Conv Hospital across 23 inspection dates, 34 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 95 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (21) and resident assessment and care planning (20). The most serious was cited under the CMS rule to "dispose of garbage and refuse properly" (tag F0814, level F, March 26, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 22, 2026 · 2 citations · includes complaint inspection
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DHave policies on smoking.
March 26, 2026 · 25 citations · includes complaint inspection
FDispose of garbage and refuse properly.
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EPASARR screening for Mental disorders or Intellectual Disabilities
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure that residents are free from significant medication errors.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
EProvide and implement an infection prevention and control program.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DImplement a program that monitors antibiotic use.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
February 18, 2026 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
January 6, 2026 · 4 citations · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DImplement a program that monitors antibiotic use.
October 14, 2025 · 3 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 12, 2025 · 1 citation · includes complaint inspection
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
August 5, 2025 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 9, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
June 2, 2025 · 2 citations · includes complaint inspection
ELet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 12, 2025 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
March 11, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 24, 2025 · 1 citation · includes complaint inspection
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
December 6, 2024 · 21 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure medication error rates are not 5 percent or greater.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
BEnsure each resident receives an accurate assessment.
November 27, 2024 · 3 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 29, 2024 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 19, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 15, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
May 21, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
March 14, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
February 2, 2024 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
December 8, 2023 · 1 citation · includes complaint inspection
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
November 30, 2023 · 18 citations
EReasonably accommodate the needs and preferences of each resident.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide for the safe, appropriate administration of IV fluids for a resident when needed.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
BEnsure each resident receives an accurate assessment.
October 20, 2023 · 1 citation · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Questions to ask on a tour of Mountain View Conv Hospital
- CMS cited the home under its abuse and neglect rules on March 26, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
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Location
Hospitals near Mountain View Conv Hospital
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.3 mi
Lac/Olive View-UCLA Medical Center SylmarEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 20m for patients treated and sent home
-
2.9 mi
Providence Holy Cross Medical Center Mission HillsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 34m for patients treated and sent home
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5.4 mi
Pacifica Hospital of the Valley Sun ValleyEmergency roomMedian ER visit 3h 47m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mountain View Conv Hospital › All nursing homes in Sylmar ›
Compare Mountain View Conv Hospital with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Granada Hills Convalescent · Granada Hills · 5 stars · 4.4 mi
- Villa Scalabrini Special Care · Sun Valley · 5 stars · 7.1 mi
- Country Manor Healthcare · Lake View Terrace · 4 stars · 3.1 mi
- Panorama Gardens Nursing and Rehabilitation Center · Panorama City · 4 stars · 5.0 mi
Other Cambridge Healthcare Services nursing homes in California
- Country Manor La Mesa Healthcare Center · La Mesa · 5 stars
- Modesto Post Acute Center · Modesto · 5 stars
- Ontario Healthcare Center · Ontario · 5 stars
- Highland Care Center of Redlands · Redlands · 4 stars
- Glendale Healthcare Center · Glendale · 4 stars
- Watsonville Post Acute Center · Watsonville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 32 Cambridge Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.