All states › California › Torrance › Bay Crest Care Center
3750 Garnet Street Torrance, CA 90503 · Los Angeles County
All 12 nursing homes in Torrance, CA (12 take Medicaid)
CMS certification number 055559 · See this home on Medicare Care Compare
Is Bay Crest Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Bay Crest Care Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.93 hours per resident per day at Bay Crest Care Center, below the California median of 4.27 (US median: 3.72). About 0.41 of those hours are from registered nurses. On weekends it falls to 3.64 hours, 7% below its all-week average. 56.4% of nursing staff left within a year (California median 36%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Bay Crest Care Center: Medicare and Medicaid
Bay Crest Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 13, 2026 and found 13 deficiencies, plus 28 from complaint inspections in the same period. In total, inspectors issued 124 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 124 citations at Bay Crest Care Center across 35 inspection dates, 85 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 9, 2025 (complaint inspection). The most common areas cited were quality of life and care (30) and resident rights (25). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, November 9, 2025). 6 citations were under CMS's abuse, neglect and exploitation rules.
August 25, 2026 · 3 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
March 18, 2026 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
March 13, 2026 · 13 citations
EEnsure that residents are free from significant medication errors.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DAssist a resident in gaining access to vision and hearing services.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DProvide and implement an infection prevention and control program.
March 6, 2026 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
February 23, 2026 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
January 30, 2026 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
December 17, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to organize and participate in resident/family groups in the facility.
December 12, 2025 · 4 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that residents are free from significant medication errors.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
November 9, 2025 · 5 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DEnsure each resident receives an accurate assessment.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DHave a plan that describes the process for conducting QAPI and QAA activities.
November 3, 2025 · 3 citations · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure that residents are free from significant medication errors.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 17, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
October 15, 2025 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
September 17, 2025 · 1 citation · includes complaint inspection
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
September 3, 2025 · 4 citations · includes complaint inspection
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DKeep all essential equipment working safely.
August 19, 2025 · 5 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHave a plan that describes the process for conducting QAPI and QAA activities.
July 11, 2025 · 5 citations · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
June 3, 2025 · 1 citation · includes complaint inspection
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
May 16, 2025 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that residents are free from significant medication errors.
March 28, 2025 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 31, 2025 · 21 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DProvide and implement an infection prevention and control program.
DProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
December 30, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 30, 2024 · 1 citation · includes complaint inspection
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
September 30, 2024 · 1 citation · includes complaint inspection
CPost nurse staffing information every day.
September 10, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 21, 2024 · 2 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
July 21, 2024 · 2 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 6, 2024 · 5 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
February 9, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
EObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 31, 2024 · 4 citations · includes complaint inspection
EProvide safe, appropriate pain management for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
January 12, 2024 · 13 citations, includes actual harm · includes complaint inspection
GProvide enough food/fluids to maintain a resident's health.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide for the safe, appropriate administration of IV fluids for a resident when needed.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
December 21, 2023 · 1 citation · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 7, 2023 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 15, 2023 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
October 31, 2023 · 3 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
October 5, 2023 · 3 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Bay Crest Care Center
- Inspectors cited the home at the immediate-jeopardy level on November 9, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 25, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 56.4% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
7 penalties in the last three years, including $124,336 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 3, 2025 | Fine | $44,256 |
| Nov 3, 2025 | Payment Denial | 4 days of payments denied |
| Oct 15, 2025 | Fine | $12,425 |
| Aug 19, 2025 | Fine | $16,149 |
| Aug 19, 2025 | Payment Denial | 1 days of payments denied |
| Dec 7, 2023 | Fine | $51,506 |
| Dec 7, 2023 | Payment Denial | 21 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near Bay Crest Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.5 mi
Providence Little Company of Mary Med Ctr Torrance TorranceEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 51m for patients treated and sent home
-
2.2 mi
Torrance Memorial Medical Center TorranceEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 57m for patients treated and sent home
- 2.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Bay Crest Care Center › All nursing homes in Torrance ›
Compare Bay Crest Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Del Amo Gardens Care Center · Torrance · 5 stars · 1.4 mi
- Beachside Post Acute · Torrance · 5 stars · 1.5 mi
- Torrance Memorial Med Center Snf/Dp · Torrance · 5 stars · 2.2 mi
- Clear View Sanitarium · Gardena · 5 stars · 4.2 mi
Other Genesis Healthcare nursing homes in California
- Willows Post Acute · Willows · 5 stars
- Washington Center · San Leandro · 5 stars
- American River Center · Carmichael · 4 stars
- Kingsburg Center · Kingsburg · 3 stars
- Anaheim Terrace Care Center · Anaheim · 3 stars
- Fountain View Subacute and Nursing Center · Los Angeles · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.