All states › California › Upland › Villa Mesa Care Center
867 E. 11th St Upland, CA 91786 · San Bernardino County
All 3 nursing homes in Upland, CA (3 take Medicaid)
CMS certification number 056136 · See this home on Medicare Care Compare
Is Villa Mesa Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Villa Mesa Care Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.00 hours per resident per day at Villa Mesa Care Center, below the California median of 4.27 (US median: 3.72). About 0.36 of those hours are from registered nurses. On weekends it falls to 3.70 hours, 7% below its all-week average. 50.4% of nursing staff left within a year (California median 36%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Villa Mesa Care Center: Medicare and Medicaid
Villa Mesa Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 23, 2026 and found 8 deficiencies. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Villa Mesa Care Center across 6 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 23, 2026. The most common areas cited were resident assessment and care planning (5) and pharmacy service (4). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, January 23, 2026).
January 23, 2026 · 8 citations
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
December 13, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 28, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 3, 2024 · 1 citation
EPASARR screening for Mental disorders or Intellectual Disabilities
October 19, 2023 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
November 19, 2021 · 8 citations
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Villa Mesa Care Center
- Inspectors cited the home at the actual-harm level on January 23, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 50.4% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 2/5 | 4/5 |
| August 2026 | 3/5 | 4/5 | 1/5 | 3/5 |
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Location
Hospitals near Villa Mesa Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.2 mi
San Antonio Community Hospital UplandEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 17m for patients treated and sent home
- 2.4 mi
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3.6 mi
Montclair Hospital Medical Center MontclairEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 33m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Villa Mesa Care Center › All nursing homes in Upland ›
Compare Villa Mesa Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Upland Rehabilitation and Care Center · Upland · 5 stars · 0.2 mi
- Heritage Park Nursing Center · Upland · 5 stars · 0.7 mi
- Community Extended Care Hospital of Montclair · Montclair · 5 stars · 3.3 mi
- Ontario Healthcare Center · Ontario · 5 stars · 4.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.