facebook tracking Havencare at Hancock Hall, Danbury CT: CMS Ratings
Skip to content
Nursing homes near meNear me

Havencare at Hancock Hall

All states › Connecticut › Danbury › Havencare at Hancock Hall

31 Staples St Danbury, CT 06810 · Western Ct County

(203) 794-9466

All 5 nursing homes in Danbury, CT (5 take Medicaid)

Accepts Medicare Accepts Medicaid 96 certified beds For profit

CMS certification number 075414 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Havencare at Hancock Hall a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Havencare at Hancock Hall as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Connecticut average of 3.0. Inspectors issued 17 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.72 hours per resident per day at Havencare at Hancock Hall, about the same as the Connecticut median of 3.81 (US median: 3.72). About 0.49 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 7% below its all-week average. 50.5% of nursing staff left within a year (Connecticut median 35.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 3.72 hours
Below the Connecticut median of 3.81 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.49 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.45 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 50.5% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 46.7% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds96
Residents per day 90 About 93% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 1997
Legal business nameHANCOCK OPCO LLC

Paying for care at Havencare at Hancock Hall: Medicare and Medicaid

Havencare at Hancock Hall is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 1, 2025 and found 6 deficiencies. In total, inspectors issued 17 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 17 citations at Havencare at Hancock Hall across 6 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 15 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (5) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs" (tag F0761, level E, May 1, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.

May 1, 2025 · 6 citations

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has plan of correction (Jun 5, 2025)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has plan of correction (Jun 5, 2025)

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Deficient, Provider has plan of correction (Jun 5, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has plan of correction (Jun 5, 2025)

DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has plan of correction (Jun 5, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has plan of correction (Jun 5, 2025)

August 6, 2024 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Sep 3, 2024)

January 29, 2024 · 1 citation · includes complaint inspection

EProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (Mar 15, 2024)

December 13, 2023 · 1 citation · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Jan 23, 2024)

April 13, 2023 · 3 citations

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (May 12, 2023)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (May 12, 2023)

BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (May 12, 2023)

March 12, 2020 · 5 citations

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Sep 18, 2020)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Sep 20, 2020)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Sep 20, 2020)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 20, 2020)

CEnsure residents have reasonable access to and privacy in their use of communication methods.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0576 · Deficient, Provider has date of correction (Mar 13, 2020)

Questions to ask on a tour of Havencare at Hancock Hall

  1. CMS cited the home under its abuse and neglect rules on May 1, 2025. How are staff trained, and how are concerns reported?
  2. Nursing staff turnover was 50.5% a year. How many of the staff come from agencies?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 3/5 5/5
August 2026 5/5 5/5 3/5 5/5
Add this rating badge to your websiteFree. Shows Havencare at Hancock Hall's Medicare star rating and updates itself.

Size and colour

Preview

Havencare at Hancock Hall Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near Havencare at Hancock Hall

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.6 mi
    Danbury Hospital Danbury
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 29m for patients treated and sent home
  • 9.9 mi
    Putnam Hospital Center Carmel
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 50m for patients treated and sent home
  • 12.0 mi
    Four Winds Hospital Katonah
    No ER listed in Medicare data

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Havencare at Filosa Danbury · 0.2 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 64 beds · Medicaid
Saint John Paul II Center Danbury · 1.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 141 beds · Medicaid
Civita Care Center at Danbury Danbury · 1.6 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 180 beds · Medicaid
Autumn Lake Healthcare at Glen Hill Danbury · 1.8 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 100 beds · Medicaid
Bethel Health Care Center Bethel · 4.3 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 161 beds · Medicaid

More nursing homes near Havencare at Hancock Hall ›   All nursing homes in Danbury ›

Compare Havencare at Hancock Hall with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/connecticut/danbury/havencare-at-hancock-hall/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.