All states › Connecticut › Glastonbury › Civita Care Center at Salmon Brook
72 Salmon Brook Drive Glastonbury, CT 06033 · Capitol County
All 2 nursing homes in Glastonbury, CT (2 take Medicaid)
CMS certification number 075060 · See this home on Medicare Care Compare
Is Civita Care Center at Salmon Brook a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Civita Care Center at Salmon Brook as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
25% of nursing staff left within a year (Connecticut median 35.7%). That is lower than most homes in Connecticut, a sign of a steadier team. 2 administrators left in the past year.
About this nursing home
Paying for care at Civita Care Center at Salmon Brook: Medicare and Medicaid
Civita Care Center at Salmon Brook is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 25, 2025 and found 11 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 83 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 83 citations at Civita Care Center at Salmon Brook across 13 inspection dates, 29 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 27, 2025 (complaint inspection). The most common areas cited were quality of life and care (23) and resident rights (11). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 27, 2025). 10 citations were under CMS's abuse, neglect and exploitation rules.
August 14, 2026 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide and implement an infection prevention and control program.
May 28, 2026 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
November 26, 2025 · 3 citations · includes complaint inspection
FKeep all essential equipment working safely.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 25, 2025 · 12 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
May 29, 2025 · 5 citations · includes complaint inspection
FKeep all essential equipment working safely.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 23, 2025 · 1 citation · includes complaint inspection
DProvide appropriate foot care.
February 27, 2025 · 7 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
February 4, 2025 · 4 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
BObserve each nurse aide's job performance and give regular training.
September 5, 2024 · 3 citations · includes complaint inspection
DRespond appropriately to all alleged violations.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
March 15, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 7, 2023 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 8, 2023 · 38 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide medically-related social services to help each resident achieve the highest possible quality of life.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DPost nurse staffing information every day.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DHire a qualified full-time social worker in a facility with more than 120 beds.
DHave a plan that describes the process for conducting QAPI and QAA activities.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DReport COVID19 data to residents and families.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DKeep all essential equipment working safely.
CAssure the security of all personal funds of residents deposited with the facility.
BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
BDispose of garbage and refuse properly.
March 10, 2021 · 5 citations
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DRespond appropriately to all alleged violations.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Civita Care Center at Salmon Brook
- Inspectors cited the home at the immediate-jeopardy level on February 27, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 25, 2025. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $24,164 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 4, 2025 | Fine | $15,340 |
| Nov 7, 2023 | Fine | $8,824 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | — | 4/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Civita Care Center at Salmon Brook's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Civita Care Center at Salmon Brook
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
4.7 mi
Hartford Hospital HartfordEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 29m for patients treated and sent home
- 4.8 mi
-
6.0 mi
Manchester Memorial Hospital Central ManchesterEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 43m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Civita Care Center at Salmon Brook › All nursing homes in Glastonbury ›
Compare Civita Care Center at Salmon Brook with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Touchpoints at Manchester · Manchester · 5 stars · 4.2 mi
- Maple View Health & Rehabilitation Center · Rocky Hill · 5 stars · 4.4 mi
- 60 West · Rocky Hill · 5 stars · 4.8 mi
- John L. Levitow Health Care Center · Rocky Hill · 5 stars · 5.1 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.