All states › Connecticut › New Britain › Grandview Rehabilitation and Healthcare Center
55 Grand Street New Britain, CT 06052 · Capitol County
All 4 nursing homes in New Britain, CT (4 take Medicaid)
CMS certification number 075182 · See this home on Medicare Care Compare
Is Grandview Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Grandview Rehabilitation and Healthcare Center as of October 2026.
CMS has not given it an overall rating yet.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.08 hours per resident per day at Grandview Rehabilitation and Healthcare Center, above the Connecticut median of 3.81 (US median: 3.72). About 0.41 of those hours are from registered nurses. On weekends it falls to 3.78 hours, 7% below its all-week average. 63% of nursing staff left within a year (Connecticut median 35.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Grandview Rehabilitation and Healthcare Center: Medicare and Medicaid
Grandview Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 14, 2026 and found 3 deficiencies, plus 12 from complaint inspections in the same period. In total, inspectors issued 69 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 69 citations at Grandview Rehabilitation and Healthcare Center across 18 inspection dates, 45 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 4, 2026 (complaint inspection). The most common areas cited were quality of life and care (20) and freedom from abuse, neglect, and exploitation (16). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, August 4, 2026). 16 citations were under CMS's abuse, neglect and exploitation rules.
August 4, 2026 · 2 citations · includes complaint inspection
JEnsure that residents are free from significant medication errors.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 14, 2026 · 3 citations
DProvide appropriate foot care.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
May 6, 2026 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
March 3, 2026 · 10 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
EEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DAllow residents to self-administer drugs if determined clinically appropriate.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 5, 2025 · 9 citations
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DProvide and implement an infection prevention and control program.
BCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
BDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
October 22, 2025 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
September 10, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 24, 2025 · 20 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
EHonor the resident's right to manage his or her financial affairs.
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EProvide activities to meet all resident's needs.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
June 17, 2025 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
February 11, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 11, 2024 · 3 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
October 9, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 17, 2024 · 3 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 23, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 12, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
January 12, 2024 · 5 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 6, 2023 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 9, 2023 · 1 citation · includes complaint inspection
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Questions to ask on a tour of Grandview Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on August 4, 2026 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on October 22, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 63% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
7 penalties in the last three years, including $466,706 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 3, 2026 | Fine | $35,724 |
| Jul 24, 2025 | Fine | $136,100 |
| Sep 17, 2024 | Fine | $14,283 |
| Sep 17, 2024 | Fine | $131,684 |
| Sep 17, 2024 | Payment Denial | 30 days of payments denied |
| Nov 9, 2023 | Fine | $148,915 |
| Nov 9, 2023 | Payment Denial | 31 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | — | — | — | — |
| August 2026 | — | — | — | — |
Location
Hospitals near Grandview Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.1 mi
Hospital of Central Connecticut, the New BritainEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 53m for patients treated and sent home
- 2.1 mi
-
4.8 mi
John Dempsey Hospital FarmingtonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Grandview Rehabilitation and Healthcare Center › All nursing homes in New Britain ›
Compare Grandview Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.