All states › Connecticut › Windham › Saint Joseph's Living Center
14 Club Rd Windham, CT 06280 · Northeastern Ct County
All 2 nursing homes in Windham, CT (2 take Medicaid)
CMS certification number 075321 · See this home on Medicare Care Compare
Is Saint Joseph's Living Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Saint Joseph's Living Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.91 hours per resident per day at Saint Joseph's Living Center, about the same as the Connecticut median of 3.81 (US median: 3.72). About 0.64 of those hours are from registered nurses. On weekends it falls to 3.60 hours, 8% below its all-week average. 30.1% of nursing staff left within a year (Connecticut median 35.7%).
About this nursing home
Paying for care at Saint Joseph's Living Center: Medicare and Medicaid
Saint Joseph's Living Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 10, 2024 and found 9 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Saint Joseph's Living Center across 6 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on April 1, 2026. The most common areas cited were quality of life and care (8) and infection control (4). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, April 1, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 1, 2026 · 2 citations · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 10, 2024 · 9 citations
EProvide and implement an infection prevention and control program.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
July 24, 2024 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
May 28, 2024 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 31, 2022 · 5 citations
EProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
November 7, 2019 · 3 citations
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Saint Joseph's Living Center
- Inspectors cited the home at the actual-harm level on April 1, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 24, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,492 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 1, 2026 | Fine | $8,492 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near Saint Joseph's Living Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.9 mi
-
2.0 mi
Windham Comm Mem Hosp & Hatch Hosp WillimanticEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 18m for patients treated and sent home
-
12.9 mi
William W Backus Hospital NorwichEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.