All states › Delaware › Dover › Bay Terrace Rehabilitation and Health Center
889 South Little Creek Road Dover, DE 19901 · Kent County
All 5 nursing homes in Dover, DE (4 take Medicaid)
CMS certification number 085019 · See this home on Medicare Care Compare
Is Bay Terrace Rehabilitation and Health Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Bay Terrace Rehabilitation and Health Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Delaware average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.00 hours per resident per day at Bay Terrace Rehabilitation and Health Center, about the same as the Delaware median of 3.98 (US median: 3.72). About 0.80 of those hours are from registered nurses. On weekends it falls to 3.72 hours, 7% below its all-week average. 34.2% of nursing staff left within a year (Delaware median 40%).
About this nursing home
Paying for care at Bay Terrace Rehabilitation and Health Center: Medicare and Medicaid
Bay Terrace Rehabilitation and Health Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Delaware's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 23, 2026 and found 2 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at Bay Terrace Rehabilitation and Health Center across 5 inspection dates, 10 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 24, 2026 (complaint inspection). The most common areas cited were quality of life and care (16) and resident rights (7). The most serious was cited under the CMS rule to "ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge" (tag F0627, level J, February 24, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
April 23, 2026 · 5 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
February 24, 2026 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
February 19, 2025 · 18 citations · includes complaint inspection
EProvide safe, appropriate pain management for a resident who requires such services.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DKeep residents' personal and medical records private and confidential.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or obtain dental services for each resident.
CEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
December 2, 2024 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
February 23, 2024 · 10 citations
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDispose of garbage and refuse properly.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide or obtain dental services for each resident.
Questions to ask on a tour of Bay Terrace Rehabilitation and Health Center
- Inspectors cited the home at the immediate-jeopardy level on February 24, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 23, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $34,838 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 24, 2026 | Fine | $14,901 |
| Apr 11, 2025 | Fine | $9,113 |
| Dec 2, 2024 | Fine | $10,824 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near Bay Terrace Rehabilitation and Health Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
-
1.2 mi
Bayhealth - Kent General Hospital DoverEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 28m for patients treated and sent home
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19.6 mi
Bayhealth Hospital, Sussex Campus MilfordEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 12m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Bay Terrace Rehabilitation and Health Center › All nursing homes in Dover ›
Compare Bay Terrace Rehabilitation and Health Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Center at Eden Hill · Dover · 5 stars · 1.7 mi
- Complete Care at Silver Lake · Dover · 4 stars · 2.5 mi
- Westminster Village Health · Dover · 4 stars · 3.0 mi
Other Prestige Healthcare Administrative Services nursing homes in Delaware
- Coral Springs Rehab & Healthcare · Wilmington · 2 stars
- Evergreen Post Acute · Smyrna · 2 stars
- Ocean Grove Post Acute · Millsboro · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 15 Prestige Healthcare Administrative Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.