All states › Delaware › Hockessin › Regal Heights Healthcare & Rehab Center
6525 Lancaster Pike Hockessin, DE 19707 · New Castle County
All 3 nursing homes in Hockessin, DE (2 take Medicaid)
CMS certification number 085006 · See this home on Medicare Care Compare
Is Regal Heights Healthcare & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Regal Heights Healthcare & Rehab Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Delaware average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.87 hours per resident per day at Regal Heights Healthcare & Rehab Center, below the Delaware median of 3.98 (US median: 3.72). About 0.45 of those hours are from registered nurses. On weekends it falls to 3.56 hours, 8% below its all-week average. 44% of nursing staff left within a year (Delaware median 40%).
About this nursing home
Paying for care at Regal Heights Healthcare & Rehab Center: Medicare and Medicaid
Regal Heights Healthcare & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Delaware's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 23, 2026 and found 11 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 57 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 57 citations at Regal Heights Healthcare & Rehab Center across 4 inspection dates, 26 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 1, 2024 (complaint inspection). The most common areas cited were quality of life and care (16) and resident assessment and care planning (11). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, May 1, 2024). 8 citations were under CMS's abuse, neglect and exploitation rules.
May 23, 2026 · 14 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FKeep all essential equipment working safely.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 23, 2025 · 20 citations, includes actual harm · includes complaint inspection
GEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive the resident's representative the ability to exercise the resident's rights.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
February 10, 2025 · 6 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DKeep all essential equipment working safely.
May 1, 2024 · 17 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
BNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Regal Heights Healthcare & Rehab Center
- Inspectors cited the home at the immediate-jeopardy level on May 1, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 23, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $94,384 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 23, 2026 | Fine | $47,385 |
| May 23, 2025 | Fine | $17,760 |
| Feb 10, 2025 | Fine | $12,438 |
| May 1, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 4/5 | 1/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
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Location
Hospitals near Regal Heights Healthcare & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.0 mi
- 4.9 mi
- 5.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Regal Heights Healthcare & Rehab Center › All nursing homes in Hockessin ›
Compare Regal Heights Healthcare & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Willowbrooke Court at Cokesbury Village · Hockessin · 5 stars · 0.8 mi
- Complete Care at Brackenville · Hockessin · 5 stars · 2.7 mi
- Willowbrooke Court at Country House · Wilmington · 5 stars · 3.2 mi
- Encore at Foulk · Wilmington · 5 stars · 7.0 mi
Other Nationwide Healthcare Services nursing homes in Delaware
- Polaris Healthcare and Rehabilitation Center · Milford · 2 stars
- Regency Healthcare & Rehab Center · Wilmington · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Nationwide Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.