facebook tracking Jeanne Jugan Residence, Newark DE: CMS Ratings & Inspections
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Jeanne Jugan Residence

All states › Delaware › Newark › Jeanne Jugan Residence

185 Salem Church Road Newark, DE 19713 · New Castle County

(302) 368-5886

All 5 nursing homes in Newark, DE (5 take Medicaid)

Accepts Medicaid 40 certified beds Non profit Continuing care retirement community

CMS certification number 08A006 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Jeanne Jugan Residence a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Jeanne Jugan Residence as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Delaware average of 3.2. Inspectors issued 14 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 7.64 hours per resident per day at Jeanne Jugan Residence, above the Delaware median of 3.98 (US median: 3.72). About 1.59 of those hours are from registered nurses. On weekends it falls to 6.67 hours, 13% below its all-week average. 32.5% of nursing staff left within a year (Delaware median 40%).

Nursing care per resident per day 7.64 hours
Above the Delaware median of 3.98 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.59 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 6.67 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 32.5% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds40
Residents per day 20 About 50% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicaid
Certified sinceMay 1978
Legal business nameLegal Business Name Not Available

Paying for care at Jeanne Jugan Residence: Medicare and Medicaid

Jeanne Jugan Residence is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Delaware Medicaid.

Health inspections

The most recent standard inspection was on April 10, 2026 and found 4 deficiencies. In total, inspectors issued 14 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 14 citations at Jeanne Jugan Residence across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were nutrition and dietary (3) and quality of life and care (3). The most serious was cited under the CMS rule to "employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician" (tag F0801, level F, April 10, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.

April 10, 2026 · 4 citations

FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0801 · Deficient, Provider has date of correction (May 25, 2026)

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (May 25, 2026)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (May 25, 2026)

DObserve each nurse aide's job performance and give regular training.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0730 · Deficient, Provider has date of correction (May 25, 2026)

March 21, 2024 · 3 citations · includes complaint inspection

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 10, 2024)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Apr 10, 2024)

DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 · Deficient, Provider has date of correction (Apr 10, 2024)

October 27, 2022 · 7 citations

EProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Nov 18, 2022)

EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Deficient, Provider has date of correction (Nov 18, 2022)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Nov 18, 2022)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Nov 18, 2022)

CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0623 · Deficient, Provider has date of correction (Nov 18, 2022)

CPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Nov 18, 2022)

Questions to ask on a tour of Jeanne Jugan Residence

  1. CMS cited the home under its abuse and neglect rules on March 21, 2024. How are staff trained, and how are concerns reported?
  2. The home averages about 50% of its beds filled. Are any units closed?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 3/5
August 2026 5/5 4/5 5/5 3/5
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Location

Hospitals near Jeanne Jugan Residence

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Excelcare at Newark Newark · 3.0 mi away ★★☆☆☆ Inspection 1/5 · Staffing 4/5 101 beds · Medicaid
Encore at Parkside Newark · 3.7 mi away ★★☆☆☆ Inspection 1/5 · Staffing 4/5 110 beds · Medicaid
Exceptional Care for Children Newark · 3.7 mi away ★★★★★ Inspection 5/5 · Staffing — 68 beds · Medicaid
Newark Manor Nursing Home Newark · 3.8 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 67 beds · Medicaid
New Castle Health and Rehabilitation Center New Castle · 3.9 mi away ★★☆☆☆ Inspection 1/5 · Staffing 4/5 120 beds · Medicaid

More nursing homes near Jeanne Jugan Residence ›   All nursing homes in Newark ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/delaware/newark/jeanne-jugan-residence/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.