All states › Florida › Altamonte Springs › Harborview Health Center West Altamonte
1099 West Town Parkway Altamonte Springs, FL 32714 · Seminole County
All 2 nursing homes in Altamonte Springs, FL (2 take Medicaid)
CMS certification number 105843 · See this home on Medicare Care Compare
Is Harborview Health Center West Altamonte a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Harborview Health Center West Altamonte as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.54 hours per resident per day at Harborview Health Center West Altamonte, below the Florida median of 3.67 (US median: 3.72). About 0.69 of those hours are from registered nurses. On weekends it falls to 3.14 hours, 11% below its all-week average. 31.1% of nursing staff left within a year (Florida median 42%). That is lower than most homes in Florida, a sign of a steadier team.
About this nursing home
Paying for care at Harborview Health Center West Altamonte: Medicare and Medicaid
Harborview Health Center West Altamonte is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 6, 2026 and found 4 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Harborview Health Center West Altamonte across 5 inspection dates, 7 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on October 17, 2024. The most common areas cited were quality of life and care (7) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, October 17, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 6, 2026 · 4 citations
DAssess the resident when there is a significant change in condition
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 8, 2026 · 5 citations · includes complaint inspection
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 17, 2024 · 9 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
May 29, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
March 9, 2023 · 4 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Questions to ask on a tour of Harborview Health Center West Altamonte
- Inspectors cited the home at the actual-harm level on October 17, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 9, 2023. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $18,106 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 17, 2024 | Fine | $9,053 |
| Oct 17, 2024 | Fine | $9,053 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
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Location
Hospitals near Harborview Health Center West Altamonte
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 6.3 mi
-
6.7 mi
Adventhealth Orlando OrlandoEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
-
9.7 mi
Orlando Regional Healthcare OrlandoEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 57m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Harborview Health Center West Altamonte › All nursing homes in Altamonte Springs ›
Compare Harborview Health Center West Altamonte with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Village on the Green · Longwood · 5 stars · 2.7 mi
- Solaris Healthcare Apopka · Apopka · 5 stars · 5.1 mi
- Mayflower Healthcare Center · Winter Park · 5 stars · 7.4 mi
- Westminster Winter Park · Winter Park · 5 stars · 7.9 mi
Other Harborview Health Systems nursing homes in Florida
- Bayonet Point Health Center by Harborview · Hudson · 4 stars
- Peninsula Health Center by Harborview · Tarpon Springs · 3 stars
- Harborview Sarasota · Sarasota · 2 stars
- Kissimmee Nursing & Rehabilitation Center · Kissimmee · 2 stars
- Nursing & Rehabilitation Center of Melbourne · Melbourne · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Harborview Health Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.