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Westside Oaks Rehabilitation & Nursing Center

All states › Florida › Jacksonville › Westside Oaks Rehabilitation & Nursing Center

2061 Hyde Park Rd Jacksonville, FL 32210 · Duval County

(904) 786-7331

All 33 nursing homes in Jacksonville, FL (33 take Medicaid)

Cited for abuseSFF candidate Accepts Medicare Accepts Medicaid 180 certified beds For profit

CMS certification number 105287 · See this home on Medicare Care Compare

CMS abuse icon CMS marks this nursing home with its abuse icon. CMS shows the icon for homes with abuse citations in recent inspections: an abuse citation where residents were harmed (scope and severity G or higher) within the past year, or abuse citations at D or higher (potential for harm) in each of the last two years. Shown as of October 2026. Details on Care Compare.
Special Focus Facility candidate CMS lists this nursing home as a candidate for its Special Focus Facility program, which means it qualifies to be selected for the program based on its inspection record. Shown as of October 2026. About the program (CMS).

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Westside Oaks Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westside Oaks Rehabilitation & Nursing Center as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3. Inspectors issued 24 citations in the last three years. CMS imposed 2 penalties, including $168,712 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5. CMS currently shows its abuse icon for this home (see above). CMS lists it as a Special Focus Facility candidate.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.42 hours per resident per day at Westside Oaks Rehabilitation & Nursing Center, below the Florida median of 3.67 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.16 hours, 8% below its all-week average. 47.4% of nursing staff left within a year (Florida median 42%).

Nursing care per resident per day 3.42 hours
Below the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.48 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.16 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 47.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 56.5% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds180
Residents per day 164 About 91% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1979
Part of a chainBenjamin Landa
Legal business nameJACKSONVILLE REHABILITATION AND NURSING CENTER LLC

Paying for care at Westside Oaks Rehabilitation & Nursing Center: Medicare and Medicaid

Westside Oaks Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 5, 2026 and found 8 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 24 citations at Westside Oaks Rehabilitation & Nursing Center across 5 inspection dates, 11 of them from complaint investigations. 8 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 1, 2026 (complaint inspection). The most common areas cited were administration (5) and quality of life and care (5). The most serious was cited under the CMS rule to "administer the facility in a manner that enables it to use its resources effectively and efficiently" (tag F0835, level L, April 1, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.

April 1, 2026 · 5 citations · includes complaint inspection

LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy · Administration Deficiencies · Tag F0835 · Complaint inspection · Deficient, Provider has date of correction (Apr 23, 2026)

LSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Immediate jeopardy · Administration Deficiencies · Tag F0867 · Complaint inspection · Deficient, Provider has date of correction (Apr 23, 2026)

KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Apr 23, 2026)

KEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Apr 23, 2026)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Apr 23, 2026)

March 5, 2026 · 8 citations

EPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Deficient, Provider has date of correction (Apr 23, 2026)

EProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Apr 23, 2026)

EHire a qualified full-time social worker in a facility with more than 120 beds.

Potential for more than minimal harm · Administration Deficiencies · Tag F0850 · Deficient, Provider has date of correction (Apr 23, 2026)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Apr 23, 2026)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Apr 23, 2026)

DProvide bedrooms that don't allow residents to see each other when privacy is needed.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0914 · Deficient, Provider has date of correction (Apr 23, 2026)

DMake sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0919 · Deficient, Provider has date of correction (Apr 23, 2026)

DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Apr 23, 2026)

July 2, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection

JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

JRespond appropriately to all alleged violations.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

JAdminister the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy · Administration Deficiencies · Tag F0835 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

JSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Immediate jeopardy · Administration Deficiencies · Tag F0867 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Complaint inspection · Deficient, Provider has date of correction (Aug 18, 2025)

April 18, 2024 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (May 18, 2024)

EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (May 31, 2024)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (May 18, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (May 18, 2024)

June 9, 2022 · 1 citation

DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0744 · Deficient, Provider has date of correction (Jun 30, 2022)

Questions to ask on a tour of Westside Oaks Rehabilitation & Nursing Center

  1. Inspectors cited the home at the immediate-jeopardy level on April 1, 2026 under the rule on administration. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on April 1, 2026. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

2 penalties in the last three years, including $168,712 in fines.

DateTypeAmount or length
Mar 5, 2026 Fine $71,820
Jul 2, 2025 Fine $96,892

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 1/5 3/5 5/5
August 2026 2/5 1/5 3/5 5/5
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Location

Hospitals near Westside Oaks Rehabilitation & Nursing Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.8 mi
    St Vincent's Medical Center Jacksonville
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 42m for patients treated and sent home
  • 5.0 mi
    Nh Jacksonville Jacksonville
    Emergency room
    Median ER visit 2h 7m for patients treated and sent home
  • 5.5 mi
    Baptist Medical Center Jacksonville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 49m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Fouraker Hills Rehab and Nursing Center Jacksonville · 2.2 mi away ★★★★☆ Inspection 3/5 · Staffing 2/5 120 beds · Medicaid
Cedar Hill Nursing and Rehab Center Jacksonville · 2.6 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 120 beds · Medicaid
Vivo Healthcare Normandy Jacksonville · 2.8 mi away ★★★★☆ Inspection 3/5 · Staffing 2/5 120 beds · Medicaid
Riverside Post Acute Jacksonville · 4.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 240 beds · Medicaid
Park Ridge Nursing Center Jacksonville · 4.6 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 104 beds · Medicaid

More nursing homes near Westside Oaks Rehabilitation & Nursing Center ›   All nursing homes in Jacksonville ›

Compare Westside Oaks Rehabilitation & Nursing Center with the 3 closest homes side by side ›

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Other Benjamin Landa nursing homes in Florida

Affiliation comes from CMS's affiliated-entity data, October 2026. All 48 Benjamin Landa nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/jacksonville/westside-oaks-rehabilitation-and-nursing-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.