All states › Florida › Jacksonville › Westside Oaks Rehabilitation & Nursing Center
2061 Hyde Park Rd Jacksonville, FL 32210 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105287 · See this home on Medicare Care Compare
Is Westside Oaks Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westside Oaks Rehabilitation & Nursing Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.42 hours per resident per day at Westside Oaks Rehabilitation & Nursing Center, below the Florida median of 3.67 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.16 hours, 8% below its all-week average. 47.4% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Westside Oaks Rehabilitation & Nursing Center: Medicare and Medicaid
Westside Oaks Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 5, 2026 and found 8 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Westside Oaks Rehabilitation & Nursing Center across 5 inspection dates, 11 of them from complaint investigations. 8 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 1, 2026 (complaint inspection). The most common areas cited were administration (5) and quality of life and care (5). The most serious was cited under the CMS rule to "administer the facility in a manner that enables it to use its resources effectively and efficiently" (tag F0835, level L, April 1, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
April 1, 2026 · 5 citations · includes complaint inspection
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
LSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 5, 2026 · 8 citations
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EHire a qualified full-time social worker in a facility with more than 120 beds.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
July 2, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JRespond appropriately to all alleged violations.
JAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
JSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 18, 2024 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
June 9, 2022 · 1 citation
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Questions to ask on a tour of Westside Oaks Rehabilitation & Nursing Center
- Inspectors cited the home at the immediate-jeopardy level on April 1, 2026 under the rule on administration. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 1, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $168,712 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 5, 2026 | Fine | $71,820 |
| Jul 2, 2025 | Fine | $96,892 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
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Location
Hospitals near Westside Oaks Rehabilitation & Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.8 mi
St Vincent's Medical Center JacksonvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 42m for patients treated and sent home
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5.0 mi
Nh Jacksonville JacksonvilleEmergency roomMedian ER visit 2h 7m for patients treated and sent home
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5.5 mi
Baptist Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 49m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Westside Oaks Rehabilitation & Nursing Center › All nursing homes in Jacksonville ›
Compare Westside Oaks Rehabilitation & Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Park Ridge Nursing Center · Jacksonville · 5 stars · 4.6 mi
- Life Care Center at Wells Crossing · Orange Park · 5 stars · 6.8 mi
- Vivo Healthcare Orange Park · Orange Park · 5 stars · 6.9 mi
- Vivo Healthcare Taylor · Jacksonville · 5 stars · 7.6 mi
Other Benjamin Landa nursing homes in Florida
- Silvercrest Health and Rehabilitation Center · Crestview · 5 stars
- Middleburg Rehabilitation and Nursing Center · Middleburg · 5 stars
- Orange Park Rehabilitation and Nursing Center · Orange Park · 5 stars
- Arcadia Health and Rehabilitation Center · Pensacola · 5 stars
- Chautauqua Springs Health Center · Defuniak Springs · 5 stars
- Surrey Place Nursing Center · Live Oak · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 48 Benjamin Landa nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.