All states › Florida › New Port Richey › Heather Hill Healthcare Center
6630 Kentucky Ave New Port Richey, FL 34653 · Pasco County
All 6 nursing homes in New Port Richey, FL (6 take Medicaid)
CMS certification number 105343 · See this home on Medicare Care Compare
Is Heather Hill Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heather Hill Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.50 hours per resident per day at Heather Hill Healthcare Center, below the Florida median of 3.67 (US median: 3.72). About 0.43 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 32.4% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Heather Hill Healthcare Center: Medicare and Medicaid
Heather Hill Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 6, 2024 and found 9 deficiencies, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Heather Hill Healthcare Center across 5 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on May 20, 2026. The most common areas cited were quality of life and care (5) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, May 20, 2026).
May 20, 2026 · 1 citation · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 22, 2024 · 1 citation · includes complaint inspection
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
June 6, 2024 · 9 citations
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
March 16, 2022 · 11 citations
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
January 15, 2021 · 3 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
Questions to ask on a tour of Heather Hill Healthcare Center
- Inspectors cited the home at the actual-harm level on May 20, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
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Location
Hospitals near Heather Hill Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Morton Plant North Bay Hospital New Port RicheyEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
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1.8 mi
HCA Florida Trinity Hospital New Port RicheyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 5m for patients treated and sent home
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7.3 mi
Regional Medical Center Bayonet Point HudsonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 46m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heather Hill Healthcare Center › All nursing homes in New Port Richey ›
Compare Heather Hill Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Life Care Center of New Port Richey · New Port Richey · 4 stars · 2.1 mi
- Bayonet Point Health Center by Harborview · Hudson · 4 stars · 7.2 mi
- Aspire at Ridge Haven · New Port Richey · 3 stars · 1.8 mi
- Solaris Healthcare Bayonet Point · Hudson · 3 stars · 5.6 mi
Other Health Services Management nursing homes in Florida
- Cypress Cove Care Center · Crystal River · 5 stars
- Royal Oak Nursing Center · Dade City · 4 stars
- Brooksville Healthcare Center · Brooksville · 3 stars
- Ayers Health and Rehabilitation Center · Trenton · 2 stars
- Bear Creek Nursing Center · Hudson · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Health Services Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.