facebook tracking Vivo Healthcare West Orange, Ocoee FL: CMS Ratings
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Vivo Healthcare West Orange

All states › Florida › Ocoee › Vivo Healthcare West Orange

1556 Maguire Rd Ocoee, FL 34761 · Orange County

(407) 877-2272

All 3 nursing homes in Ocoee, FL (3 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 105706 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Vivo Healthcare West Orange a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vivo Healthcare West Orange as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3. Inspectors issued 17 citations in the last three years. CMS imposed 4 penalties, including $42,931 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.49 hours per resident per day at Vivo Healthcare West Orange, below the Florida median of 3.67 (US median: 3.72). About 0.62 of those hours are from registered nurses. On weekends it falls to 3.18 hours, 9% below its all-week average. 58.9% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 3.49 hours
Below the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.62 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.18 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 58.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 64.7% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 112 About 94% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceAugust 1990
Legal business nameLegal Business Name Not Available

Paying for care at Vivo Healthcare West Orange: Medicare and Medicaid

Vivo Healthcare West Orange is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 8, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 17 citations at Vivo Healthcare West Orange across 5 inspection dates, 7 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 5, 2026 (complaint inspection). The most common areas cited were quality of life and care (5) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive" (tag F0578, level J, March 5, 2026).

March 5, 2026 · 2 citations · includes complaint inspection

JHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Immediate jeopardy · Resident Rights Deficiencies · Tag F0578 · Complaint inspection · Past Non-Compliance

JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0678 · Complaint inspection · Past Non-Compliance

May 8, 2025 · 2 citations

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Jun 8, 2025)

DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Jun 8, 2025)

May 10, 2024 · 5 citations, includes actual harm · includes complaint inspection

GPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Actual harm · Resident Rights Deficiencies · Tag F0626 · Complaint inspection · Deficient, Provider has date of correction (Jun 10, 2024)

GProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (Jun 10, 2024)

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has date of correction (Jun 10, 2024)

DProvide safe, appropriate pain management for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0697 · Complaint inspection · Deficient, Provider has date of correction (Jun 10, 2024)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Complaint inspection · Deficient, Provider has date of correction (Jun 10, 2024)

July 13, 2023 · 3 citations

EHave a plan that describes the process for conducting QAPI and QAA activities.

Potential for more than minimal harm · Administration Deficiencies · Tag F0865 · Deficient, Provider has date of correction (Aug 21, 2023)

DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (Aug 21, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Aug 21, 2023)

August 26, 2021 · 5 citations

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Sep 27, 2021)

DAssess the resident when there is a significant change in condition

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0637 · Deficient, Provider has date of correction (Sep 27, 2021)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Sep 27, 2021)

DProvide for the safe, appropriate administration of IV fluids for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0694 · Deficient, Provider has date of correction (Sep 27, 2021)

DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Sep 27, 2021)

Questions to ask on a tour of Vivo Healthcare West Orange

  1. Inspectors cited the home at the immediate-jeopardy level on March 5, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
  2. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  3. Nursing staff turnover was 58.9% a year. How many of the staff come from agencies?
  4. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

4 penalties in the last three years, including $42,931 in fines.

DateTypeAmount or length
Mar 5, 2026 Fine $13,065
Mar 5, 2026 Fine $13,065
May 10, 2024 Fine $6,500
May 10, 2024 Fine $10,301

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 2/5 4/5
August 2026 2/5 2/5 2/5 4/5
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Location

Hospitals near Vivo Healthcare West Orange

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.9 mi
    Health Central Ocoee
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 29m for patients treated and sent home
  • 6.6 mi
    Aspire Health Partners Orlando
    No ER listed in Medicare data
  • 10.1 mi
    Orlando Regional Healthcare Orlando
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 57m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Lake Bennet Center for Rehabilitation & Healing Ocoee · 0.7 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 120 beds · Medicaid
Orlando Health Center for Rehabilitation Ocoee · 1.2 mi away ★★★★☆ Inspection 5/5 · Staffing 1/5 10 beds · Medicaid
Winter Garden Rehabilitation and Nursing Center Winter Garden · 1.7 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 120 beds · Medicaid
Health Central Park Winter Garden · 3.0 mi away ★★☆☆☆ Inspection 1/5 · Staffing 5/5 218 beds · Medicaid
Aviata at Colonial Lakes Winter Garden · 4.5 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 180 beds · Medicaid

More nursing homes near Vivo Healthcare West Orange ›   All nursing homes in Ocoee ›

Compare Vivo Healthcare West Orange with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/ocoee/vivo-healthcare-west-orange/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.