All states › Florida › Ocoee › Vivo Healthcare West Orange
1556 Maguire Rd Ocoee, FL 34761 · Orange County
All 3 nursing homes in Ocoee, FL (3 take Medicaid)
CMS certification number 105706 · See this home on Medicare Care Compare
Is Vivo Healthcare West Orange a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vivo Healthcare West Orange as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.49 hours per resident per day at Vivo Healthcare West Orange, below the Florida median of 3.67 (US median: 3.72). About 0.62 of those hours are from registered nurses. On weekends it falls to 3.18 hours, 9% below its all-week average. 58.9% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Vivo Healthcare West Orange: Medicare and Medicaid
Vivo Healthcare West Orange is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 8, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Vivo Healthcare West Orange across 5 inspection dates, 7 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 5, 2026 (complaint inspection). The most common areas cited were quality of life and care (5) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive" (tag F0578, level J, March 5, 2026).
March 5, 2026 · 2 citations · includes complaint inspection
JHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 8, 2025 · 2 citations
DEnsure each resident receives an accurate assessment.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 10, 2024 · 5 citations, includes actual harm · includes complaint inspection
GPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide safe, appropriate pain management for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
July 13, 2023 · 3 citations
EHave a plan that describes the process for conducting QAPI and QAA activities.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure medication error rates are not 5 percent or greater.
August 26, 2021 · 5 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DAssess the resident when there is a significant change in condition
DEnsure each resident receives an accurate assessment.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Questions to ask on a tour of Vivo Healthcare West Orange
- Inspectors cited the home at the immediate-jeopardy level on March 5, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58.9% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $42,931 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 5, 2026 | Fine | $13,065 |
| Mar 5, 2026 | Fine | $13,065 |
| May 10, 2024 | Fine | $6,500 |
| May 10, 2024 | Fine | $10,301 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Vivo Healthcare West Orange
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Health Central OcoeeEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 29m for patients treated and sent home
- 6.6 mi
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10.1 mi
Orlando Regional Healthcare OrlandoEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 57m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vivo Healthcare West Orange › All nursing homes in Ocoee ›
Compare Vivo Healthcare West Orange with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Solaris Healthcare Windermere · Orlando · 5 stars · 6.9 mi
- Solaris Healthcare Apopka · Apopka · 5 stars · 9.4 mi
- Orlando Health Center for Rehabilitation · Ocoee · 4 stars · 1.2 mi
- Metro West Nursing and Rehab Center · Orlando · 4 stars · 4.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.