All states › Florida › Orlando › Westminster Towers
70 West Lucerne Circle Orlando, FL 32801 · Orange County
All 21 nursing homes in Orlando, FL (21 take Medicaid)
CMS certification number 105757 · See this home on Medicare Care Compare
Is Westminster Towers a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westminster Towers as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.72 hours per resident per day at Westminster Towers, about the same as the Florida median of 3.67 (US median: 3.72). About 1.07 of those hours are from registered nurses. On weekends it falls to 3.35 hours, 10% below its all-week average. 31.3% of nursing staff left within a year (Florida median 42%). That is lower than most homes in Florida, a sign of a steadier team.
About this nursing home
Paying for care at Westminster Towers: Medicare and Medicaid
Westminster Towers is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 13, 2025 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Westminster Towers across 7 inspection dates, 8 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 19, 2026 (complaint inspection). The most common areas cited were quality of life and care (10) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive" (tag F0578, level J, August 19, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 19, 2026 · 1 citation · includes complaint inspection
JHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
March 13, 2025 · 6 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAllow residents to self-administer drugs if determined clinically appropriate.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 4, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
August 21, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 14, 2024 · 4 citations · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 3, 2023 · 4 citations
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 7, 2021 · 5 citations
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
Questions to ask on a tour of Westminster Towers
- Inspectors cited the home at the immediate-jeopardy level on August 19, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 21, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $22,133 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 4, 2025 | Fine | $5,980 |
| Mar 4, 2025 | Fine | $16,153 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
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Location
Hospitals near Westminster Towers
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Orlando Regional Healthcare OrlandoEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 57m for patients treated and sent home
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2.9 mi
Adventhealth Orlando OrlandoEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
- 4.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Westminster Towers › All nursing homes in Orlando ›
Compare Westminster Towers with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- South Orange Health and Rehabilitation Center · Orlando · 5 stars · 0.8 mi
- Westminster Baldwin Park · Orlando · 5 stars · 4.0 mi
- Solaris Healthcare Windermere · Orlando · 5 stars · 4.6 mi
- Westminster Winter Park · Winter Park · 5 stars · 4.6 mi
Other Westminster Communities of Florida nursing homes in Florida
- Westminster Baldwin Park · Orlando · 5 stars
- Westminster St Augustine · Saint Augustine · 5 stars
- Westminster Winter Park · Winter Park · 5 stars
- Westminster Woods on Julington Creek · Jacksonville · 5 stars
- Westminster Oaks · Tallahassee · 5 stars
- Florida Presbyterian Homes · Lakeland · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Westminster Communities of Florida nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.