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The Havens at Pensacola

All states › Florida › Pensacola › The Havens at Pensacola

1900 Summit Boulevard Pensacola, FL 32503 · Escambia County

(850) 746-0700

All 15 nursing homes in Pensacola, FL (15 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 106052 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Havens at Pensacola a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Havens at Pensacola as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3. Inspectors issued 7 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 3.83 hours per resident per day at The Havens at Pensacola, above the Florida median of 3.67 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.43 hours, 10% below its all-week average. 46.8% of nursing staff left within a year (Florida median 42%).

Nursing care per resident per day 3.83 hours
Above the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.72 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.43 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 46.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 30% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 111 About 93% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceApril 2003
Legal business nameHAVENS SNF OPERATOR LLC

Paying for care at The Havens at Pensacola: Medicare and Medicaid

The Havens at Pensacola is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 3, 2026 and found 2 deficiencies. In total, inspectors issued 7 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 7 citations at The Havens at Pensacola across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (2) and environmental (1). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, June 3, 2026).

June 3, 2026 · 2 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jul 29, 2026)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Jul 29, 2026)

March 6, 2025 · 1 citation

DDevelop and implement policies and procedures for flu and pneumonia vaccinations.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0883 · Deficient, Provider has date of correction (Mar 31, 2025)

December 14, 2023 · 4 citations

EPost nurse staffing information every day.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Feb 15, 2024)

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Feb 15, 2024)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Feb 15, 2024)

DMake sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0919 · Deficient, Provider has date of correction (Feb 15, 2024)

Questions to ask on a tour of The Havens at Pensacola

  1. What do families most often ask you about before moving in?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 4/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near The Havens at Pensacola

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.0 mi
    Sacred Heart Hospital Pensacola
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 25m for patients treated and sent home
  • 3.2 mi
    Baptist Hospital Pensacola
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 21m for patients treated and sent home
  • 3.6 mi
    West Florida Hospital Pensacola
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 57m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Bayside Health and Rehabilitation Center Pensacola · 2.1 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 120 beds · Medicaid
Gulf Valor Rehabilitation by Harborview Pensacola · 2.5 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 155 beds · Medicaid
Life Care Center of Pensacola Pensacola · 3.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 120 beds · Medicaid
Pensacola Nursing & Rehabilitation Center Pensacola · 3.2 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 120 beds · Medicaid
Arabella Health & Wellness of Pensacola Pensacola · 3.4 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 118 beds · Medicaid

More nursing homes near The Havens at Pensacola ›   All nursing homes in Pensacola ›

Compare The Havens at Pensacola with the 3 closest homes side by side ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/pensacola/the-havens-at-pensacola/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.