facebook tracking The Terrace of St Cloud, Saint Cloud FL: CMS Ratings
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The Terrace of St Cloud

All states › Florida › Saint Cloud › The Terrace of St Cloud

3855 Old Canoe Creek Road Saint Cloud, FL 34769 · Osceola County

(407) 957-2280

All 4 nursing homes in Saint Cloud, FL (4 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 105528 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Terrace of St Cloud a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Terrace of St Cloud as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Florida average of 3.3. Inspectors issued 15 citations in the last three years. CMS imposed 1 penalty, including $8,512 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.88 hours per resident per day at The Terrace of St Cloud, above the Florida median of 3.67 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 3.48 hours, 10% below its all-week average. 37.4% of nursing staff left within a year (Florida median 42%). 3 administrators left in the past year.

Nursing care per resident per day 3.88 hours
Above the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.63 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.48 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 37.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 52.6% a year Share of registered nurses who left over a year.
Administrators who left 3 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 113 About 94% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 1986
Legal business nameST CLOUD OPCO LLC

Paying for care at The Terrace of St Cloud: Medicare and Medicaid

The Terrace of St Cloud is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 24, 2025 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 15 citations at The Terrace of St Cloud across 6 inspection dates, 3 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 9, 2021. The most common areas cited were quality of life and care (5) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level J, December 9, 2021). 1 citation was under CMS's abuse, neglect and exploitation rules.

November 5, 2025 · 1 citation · includes complaint inspection

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Complaint inspection · Deficient, Provider has date of correction (Dec 5, 2025)

April 24, 2025 · 2 citations

DProvide for the safe, appropriate administration of IV fluids for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0694 · Deficient, Provider has date of correction (May 24, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (May 24, 2025)

July 24, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Aug 24, 2024)

May 31, 2024 · 1 citation · includes complaint inspection

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Complaint inspection · Deficient, Provider has date of correction (Jul 5, 2024)

August 24, 2023 · 2 citations

EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Sep 25, 2023)

EHave a plan that describes the process for conducting QAPI and QAA activities.

Potential for more than minimal harm · Administration Deficiencies · Tag F0865 · Deficient, Provider has date of correction (Sep 25, 2023)

December 9, 2021 · 8 citations, includes immediate jeopardy

JDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Jan 5, 2022)

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jan 5, 2022)

EEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Jan 5, 2022)

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jan 5, 2022)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Jan 5, 2022)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Jan 5, 2022)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jan 5, 2022)

CPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Jan 5, 2022)

Questions to ask on a tour of The Terrace of St Cloud

  1. Inspectors cited the home at the immediate-jeopardy level on December 9, 2021 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on May 31, 2024. How are staff trained, and how are concerns reported?
  3. Several administrators left in the past year. What has changed for residents since then?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,512 in fines.

DateTypeAmount or length
Jul 24, 2024 Fine $8,512

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 4/5 5/5
August 2026 4/5 4/5 3/5 4/5
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Location

Hospitals near The Terrace of St Cloud

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Solaris Healthcare Osceola Saint Cloud · 0.5 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 120 beds · Medicaid
Avante at St Cloud Saint Cloud · 1.2 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 131 beds · Medicaid
Aviata at St Cloud Saint Cloud · 1.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 120 beds · Medicaid
Kissimmee Health and Rehabilitation Center Kissimmee · 6.9 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 59 beds · Medicaid
The Good Samaritan Society-Kissimmee Village Kissimmee · 7.6 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 161 beds · Medicaid

More nursing homes near The Terrace of St Cloud ›   All nursing homes in Saint Cloud ›

Compare The Terrace of St Cloud with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/saint-cloud/the-terrace-of-st-cloud/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.