All states › Florida › West Palm Beach › Lourdes-Noreen McKeen Residence for Geriatric Care
315 S Flagler Dr West Palm Beach, FL 33401 · Palm Beach County
All 11 nursing homes in West Palm Beach, FL (11 take Medicaid)
CMS certification number 105420 · See this home on Medicare Care Compare
Is Lourdes-Noreen McKeen Residence for Geriatric Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Lourdes-Noreen McKeen Residence for Geriatric Care as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.98 hours per resident per day at Lourdes-Noreen McKeen Residence for Geriatric Care, above the Florida median of 3.67 (US median: 3.72). About 1.12 of those hours are from registered nurses. On weekends it falls to 3.63 hours, 9% below its all-week average. 28.3% of nursing staff left within a year (Florida median 42%). That is lower than most homes in Florida, a sign of a steadier team.
About this nursing home
Paying for care at Lourdes-Noreen McKeen Residence for Geriatric Care: Medicare and Medicaid
Lourdes-Noreen McKeen Residence for Geriatric Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 5, 2025 and found 14 deficiencies. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Lourdes-Noreen McKeen Residence for Geriatric Care across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 27 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were quality of life and care (9) and infection control (6). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, September 5, 2025).
September 5, 2025 · 14 citations
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
May 9, 2024 · 3 citations · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
February 16, 2023 · 13 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DImplement a program that monitors antibiotic use.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
CReport COVID19 data to residents and families.
CPerform COVID19 testing on residents and staff.
Questions to ask on a tour of Lourdes-Noreen McKeen Residence for Geriatric Care
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
| August 2026 | 4/5 | 3/5 | 5/5 | 3/5 |
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Location
Hospitals near Lourdes-Noreen McKeen Residence for Geriatric Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.0 mi
Good Samaritan Medical Center West Palm BeachEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 51m for patients treated and sent home
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3.3 mi
St Mary's Medical Center West Palm BeachEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 35m for patients treated and sent home
- 3.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Lourdes-Noreen McKeen Residence for Geriatric Care › All nursing homes in West Palm Beach ›
Compare Lourdes-Noreen McKeen Residence for Geriatric Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Rehabilitation Center of the Palm Beaches · West Palm Beach · 5 stars · 4.1 mi
- The Joseph L Morse Health Center · West Palm Beach · 5 stars · 4.7 mi
- Edward J Healey Rehabilitation and Nursing Center · Riviera Beach · 5 stars · 6.1 mi
- Finnish-American Village · Lake Worth · 5 stars · 8.3 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.