All states › Georgia › Plains › Lillian Carter Health Center by Harborview
225 Hospital Street Plains, GA 31780 · Sumter County
CMS certification number 115550 · See this home on Medicare Care Compare
Is Lillian Carter Health Center by Harborview a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Lillian Carter Health Center by Harborview as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Georgia average of 2.7.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.26 hours per resident per day at Lillian Carter Health Center by Harborview, below the Georgia median of 3.47 (US median: 3.72). About 0.34 of those hours are from registered nurses. On weekends it falls to 2.75 hours, 16% below its all-week average. Ask how weekends are staffed.
About this nursing home
Paying for care at Lillian Carter Health Center by Harborview: Medicare and Medicaid
Lillian Carter Health Center by Harborview is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Georgia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 12, 2025 and found 7 deficiencies. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Lillian Carter Health Center by Harborview across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame" (tag F0909, level F, September 12, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
September 12, 2025 · 7 citations
FRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
EEnsure each resident receives an accurate assessment.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
March 10, 2024 · 5 citations
EProvide and implement an infection prevention and control program.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
May 19, 2022 · 1 citation
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Lillian Carter Health Center by Harborview
- CMS cited the home under its abuse and neglect rules on September 12, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Ownership changed in the last 12 months. What has changed for residents and staff since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 3/5 |
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Location
Hospitals near Lillian Carter Health Center by Harborview
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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8.2 mi
Phoebe Sumter Medical Center AmericusEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 36m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Lillian Carter Health Center by Harborview › All nursing homes in Plains ›
Compare Lillian Carter Health Center by Harborview with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Magnolia Manor Methodist Nursing C · Americus · 3 stars · 9.9 mi
Other Harborview Health Systems nursing homes in Georgia
- Harborview Rome · Rome · 4 stars
- Harborview Decatur · Decatur · 3 stars
- Briarwood Health Center by Harborview · Tucker · 3 stars
- Brentwood Health Center by Harborview · Waynesboro · 2 stars
- Azalea Health Center by Harborview · Augusta · 2 stars
- Roselane Health Center by Harborview · Marietta · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Harborview Health Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.