All states › Illinois › Carbondale › Integrity HC of Carbondale
120 North Tower Road Carbondale, IL 62901 · Jackson County
All 2 nursing homes in Carbondale, IL (2 take Medicaid)
CMS certification number 145757 · See this home on Medicare Care Compare
Is Integrity HC of Carbondale a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Integrity HC of Carbondale as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
About this nursing home
Paying for care at Integrity HC of Carbondale: Medicare and Medicaid
Integrity HC of Carbondale is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 10, 2025 and found 10 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 52 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 52 citations at Integrity HC of Carbondale across 12 inspection dates, 35 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 10, 2025. The most common areas cited were quality of life and care (14) and resident rights (14). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 10, 2025). 8 citations were under CMS's abuse, neglect and exploitation rules.
October 9, 2025 · 4 citations · includes complaint inspection
HEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DReasonably accommodate the needs and preferences of each resident.
September 10, 2025 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide safe, appropriate pain management for a resident who requires such services.
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
August 27, 2025 · 5 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide enough food/fluids to maintain a resident's health.
July 23, 2025 · 5 citations, includes actual harm · includes complaint inspection
GProvide enough food/fluids to maintain a resident's health.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
February 10, 2025 · 14 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
JEnsure that residents are free from significant medication errors.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
December 19, 2024 · 5 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProvide care and assistance to perform activities of daily living for any resident who is unable.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
October 25, 2024 · 1 citation · includes complaint inspection
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
September 27, 2024 · 4 citations · includes complaint inspection
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProtect each resident from the wrongful use of the resident's belongings or money.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
April 23, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
February 8, 2024 · 6 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DReasonably accommodate the needs and preferences of each resident.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
November 1, 2023 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 10, 2023 · 1 citation
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of Integrity HC of Carbondale
- Inspectors cited the home at the immediate-jeopardy level on February 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 10, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $370,812 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 9, 2025 | Fine | $67,027 |
| Jul 23, 2025 | Fine | $100,632 |
| Jul 23, 2025 | Payment Denial | 40 days of payments denied |
| Dec 19, 2024 | Fine | $203,153 |
| Dec 19, 2024 | Payment Denial | 64 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | — | 4/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
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Location
Hospitals near Integrity HC of Carbondale
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Memorial Hospital of Carbondale CarbondaleEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 41m for patients treated and sent home
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5.0 mi
St Joseph Memorial Hospital MurphysboroEmergency roomMedian ER visit 1h 55m for patients treated and sent home
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13.5 mi
Herrin Hospital HerrinEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 37m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Integrity HC of Carbondale › All nursing homes in Carbondale ›
Compare Integrity HC of Carbondale with the 3 closest homes side by side ›
Other Integrity Healthcare Communities nursing homes in Illinois
- Integrity HC of Cobden · Cobden · 5 stars
- Integrity HC of Herrin · Herrin · 1 stars
- Integrity HC of Marion · Marion · 1 stars
- Integrity HC of Anna · Anna · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Integrity Healthcare Communities nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.