All states › Illinois › Carol Stream › Covenant Living - Windsor Park
110 Windsor Park Drive Carol Stream, IL 60188 · Du Page County
CMS certification number 145606 · See this home on Medicare Care Compare
Is Covenant Living - Windsor Park a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Covenant Living - Windsor Park as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.19 hours per resident per day at Covenant Living - Windsor Park, above the Illinois median of 3.33 (US median: 3.72). About 1.25 of those hours are from registered nurses. On weekends it falls to 3.88 hours, 7% below its all-week average. 22.4% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.
About this nursing home
Paying for care at Covenant Living - Windsor Park: Medicare and Medicaid
Covenant Living - Windsor Park is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 28, 2025 and found 5 deficiencies. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Covenant Living - Windsor Park across 4 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 17, 2023. The most common areas cited were quality of life and care (8) and infection control (3). The most serious was cited under the CMS rule to "respond appropriately to all alleged violations" (tag F0610, level L, July 17, 2023). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 3, 2025 · 1 citation · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 28, 2025 · 5 citations
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
April 19, 2024 · 5 citations
EAllow residents to self-administer drugs if determined clinically appropriate.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide and implement an infection prevention and control program.
July 17, 2023 · 6 citations, includes immediate jeopardy
LRespond appropriately to all alleged violations.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
Questions to ask on a tour of Covenant Living - Windsor Park
- Inspectors cited the home at the immediate-jeopardy level on July 17, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 17, 2023. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Covenant Living - Windsor Park
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.4 mi
Central Dupage Hospital WinfieldEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 50m for patients treated and sent home
- 3.5 mi
-
4.0 mi
Adventist Glenoaks Glendale HeightsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 52m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Covenant Living nursing homes in Illinois
- Michaelsen Health Center · Batavia · 5 stars
- Brandel Health and Rehab · Northbrook · 5 stars
- Three Crowns Park · Evanston · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Covenant Living nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.