facebook tracking Heritage Square, Dixon IL: CMS Ratings & Inspections
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Heritage Square

All states › Illinois › Dixon › Heritage Square

620 North Ottawa Avenue Dixon, IL 61021 · Lee County

(815) 288-2251

All 2 nursing homes in Dixon, IL (2 take Medicaid)

Accepts Medicaid 27 certified beds Non profit Continuing care retirement community

CMS certification number 14A357 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Heritage Square a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Square as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Illinois average of 2.6. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 6.65 hours per resident per day at Heritage Square, above the Illinois median of 3.33 (US median: 3.72). About 1.23 of those hours are from registered nurses. On weekends it falls to 5.76 hours, 13% below its all-week average. 27.5% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.

Nursing care per resident per day 6.65 hours
Above the Illinois median of 3.33 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.23 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 5.76 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 27.5% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 12.5% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds27
Residents per day 25 About 91% of beds filled, on average
OwnershipNon profit - Other
Payment acceptedMedicaid
Certified sinceNovember 1984
Legal business nameLegal Business Name Not Available

Paying for care at Heritage Square: Medicare and Medicaid

Heritage Square is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Illinois Medicaid.

Health inspections

The most recent standard inspection was on September 24, 2025 and found 1 deficiency. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Heritage Square across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 10 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (6) and nutrition and dietary (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, September 24, 2025).

September 24, 2025 · 1 citation

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Oct 7, 2025)

July 10, 2024 · 6 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jul 19, 2024)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Jul 19, 2024)

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Jul 19, 2024)

DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0805 · Deficient, Provider has date of correction (Jul 19, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jul 19, 2024)

CElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Potential for minimal harm · Administration Deficiencies · Tag F0851 · Deficient, Provider has plan of correction (Jul 19, 2024)

September 14, 2023 · 4 citations

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Oct 20, 2023)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Oct 20, 2023)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Oct 20, 2023)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Oct 20, 2023)

Questions to ask on a tour of Heritage Square

  1. What do families most often ask you about before moving in?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 5/5 2/5
August 2026 4/5 5/5 5/5 1/5
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Size and colour

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Location

Hospitals near Heritage Square

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.6 mi
    OSF Saint Katharine Medical Center Dixon
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 0m for patients treated and sent home
  • 11.4 mi
    Cgh Medical Center Sterling
    Emergency room ★☆☆☆☆ Medicare overall 1 of 5
    Median ER visit 3h 18m for patients treated and sent home
  • 22.3 mi
    Rochelle Community Hospital Rochelle
    Emergency room
    Median ER visit 1h 36m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Dixon Rehab & HCC Dixon · 1.5 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 97 beds · Medicaid
Franklin Grove Living and Rehab Franklin Grove · 9.4 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 132 beds · Medicaid
Polo Rehabilitation & HCC Polo · 10.1 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 81 beds · Medicaid
La Bella of Sterling Sterling · 10.2 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 70 beds · Medicaid
The Citadel of Sterling Sterling · 11.3 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 121 beds · Medicaid

More nursing homes near Heritage Square ›   All nursing homes in Dixon ›

Compare Heritage Square with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/illinois/dixon/heritage-square/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.