facebook tracking Highland Oaks, Elgin IL: CMS Ratings & Inspections
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Highland Oaks

All states › Illinois › Elgin › Highland Oaks

2750 West Highland Avenue Elgin, IL 60123 · Kane County

(847) 741-4543

All 8 nursing homes in Elgin, IL (8 take Medicaid)

Accepts Medicaid 24 certified beds Non profit

CMS certification number 14A383 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Highland Oaks a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highland Oaks as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Illinois average of 2.6. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 5.09 hours per resident per day at Highland Oaks, above the Illinois median of 3.33 (US median: 3.72). About 1.08 of those hours are from registered nurses. On weekends it falls to 4.58 hours, 10% below its all-week average. 28.8% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.

Nursing care per resident per day 5.09 hours
Above the Illinois median of 3.33 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.08 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.58 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 28.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds24
Residents per day 23 About 94% of beds filled, on average
OwnershipNon profit - Church related
Payment acceptedMedicaid
Certified sinceApril 1986
Legal business nameLegal Business Name Not Available

Paying for care at Highland Oaks: Medicare and Medicaid

Highland Oaks is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Illinois Medicaid.

Health inspections

The most recent standard inspection was on December 11, 2025 and found 5 deficiencies. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Highland Oaks across 4 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (3) and nutrition and dietary (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, December 11, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

December 11, 2025 · 5 citations

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Dec 24, 2025)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Dec 23, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Dec 26, 2025)

DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0805 · Deficient, Provider has date of correction (Dec 23, 2025)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Dec 23, 2025)

August 29, 2024 · 2 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 12, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 12, 2024)

August 14, 2024 · 2 citations · includes complaint inspection

DProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Deficient, Provider has date of correction (Aug 23, 2024)

DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Complaint inspection · Deficient, Provider has date of correction (Aug 23, 2024)

July 27, 2023 · 2 citations

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (Aug 8, 2023)

DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0887 · Deficient, Provider has date of correction (Aug 8, 2023)

Questions to ask on a tour of Highland Oaks

  1. CMS cited the home under its abuse and neglect rules on August 14, 2024. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 5/5 5/5
August 2026 5/5 5/5 5/5 5/5
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Location

Hospitals near Highland Oaks

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Pearl of Elgin Elgin · 0.6 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 139 beds · Medicaid
The Pearl of Fox River Valley Elgin · 1.7 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 112 beds · Medicaid
River View Rehab Center Elgin · 1.9 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 203 beds · Medicaid
Avondale Estates of Elgin Elgin · 2.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 120 beds · Medicaid
Aperion Care Elgin Elgin · 2.0 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 101 beds · Medicaid

More nursing homes near Highland Oaks ›   All nursing homes in Elgin ›

Compare Highland Oaks with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/illinois/elgin/highland-oaks/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.