All states › Illinois › Havana › Arcadia Care Havana
609 North Harpham Street Havana, IL 62644 · Mason County
CMS certification number 145774 · See this home on Medicare Care Compare
Is Arcadia Care Havana a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arcadia Care Havana as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.68 hours per resident per day at Arcadia Care Havana, above the Illinois median of 3.33 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.43 hours, 7% below its all-week average. 51.3% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Arcadia Care Havana: Medicare and Medicaid
Arcadia Care Havana is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 21, 2025 and found 10 deficiencies, plus 20 from complaint inspections in the same period. In total, inspectors issued 96 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 96 citations at Arcadia Care Havana across 23 inspection dates, 50 of them from complaint investigations. 7 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on June 5, 2026 (complaint inspection). The most common areas cited were quality of life and care (27) and freedom from abuse, neglect, and exploitation (21). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, June 5, 2026). 21 citations were under CMS's abuse, neglect and exploitation rules.
July 22, 2026 · 1 citation · includes complaint inspection
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
June 24, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
June 5, 2026 · 1 citation, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 18, 2026 · 3 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
April 27, 2026 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
March 26, 2026 · 2 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
March 12, 2026 · 4 citations, includes actual harm · includes complaint inspection
GHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FRespond appropriately to all alleged violations.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
January 26, 2026 · 3 citations · includes complaint inspection
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 20, 2026 · 2 citations · includes complaint inspection
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
November 26, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
August 11, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from the wrongful use of the resident's belongings or money.
JTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
JRespond appropriately to all alleged violations.
FProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
FGive residents a notice of rights, rules, services and charges.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
May 29, 2025 · 2 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 21, 2025 · 10 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide or get specialized rehabilitative services as required for a resident.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
CPost nurse staffing information every day.
December 12, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide activities to meet all resident's needs.
September 10, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from the wrongful use of the resident's belongings or money.
KTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
KRespond appropriately to all alleged violations.
June 7, 2024 · 30 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FHonor the resident's right to organize and participate in resident/family groups in the facility.
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
FProvide activities to meet all resident's needs.
FEnsure the activities program is directed by a qualified professional.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FKeep all essential equipment working safely.
FGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
FConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide enough food/fluids to maintain a resident's health.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
March 9, 2024 · 1 citation · includes complaint inspection
DProvide or get specialized rehabilitative services as required for a resident.
January 16, 2024 · 5 citations · includes complaint inspection
FProvide activities to meet all resident's needs.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DProvide or obtain dental services for each resident.
December 5, 2023 · 3 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DReasonably accommodate the needs and preferences of each resident.
November 8, 2023 · 1 citation · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
October 21, 2023 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 12, 2023 · 2 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 3, 2023 · 10 citations
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide activities to meet all resident's needs.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
CInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Questions to ask on a tour of Arcadia Care Havana
- Inspectors cited the home at the immediate-jeopardy level on June 5, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 24, 2026. How are staff trained, and how are concerns reported?
- There were 3 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The home averages about 53% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $775,603 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 12, 2026 | Fine | $359,715 |
| Mar 12, 2026 | Payment Denial | 104 days of payments denied |
| Aug 11, 2025 | Fine | $202,749 |
| Dec 12, 2024 | Fine | $12,035 |
| Jun 7, 2024 | Fine | $201,104 |
| Jun 7, 2024 | Payment Denial | 85 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
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Location
Hospitals near Arcadia Care Havana
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Mason District Hospital HavanaEmergency roomMedian ER visit 1h 44m for patients treated and sent home
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17.1 mi
Graham Hospital Association CantonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 1m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Arcadia Care Havana › All nursing homes in Havana ›
Compare Arcadia Care Havana with the 3 closest homes side by side ›
Other Arcadia Care nursing homes in Illinois
- Arc at Dwight · Dwight · 4 stars
- Arc at Kankakee · Kankakee · 3 stars
- Arcadia Care Rock Island · Rock Island · 3 stars
- Arc at Streator · Streator · 3 stars
- Arcadia Care Auburn · Auburn · 2 stars
- Arc at Chillicothe · Chillicothe · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 25 Arcadia Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.