All states › Illinois › Hazel Crest › Pine Crest Health Care
3300 West 175th Street Hazel Crest, IL 60429 · Cook County
CMS certification number 145220 · See this home on Medicare Care Compare
Is Pine Crest Health Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pine Crest Health Care as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.42 hours per resident per day at Pine Crest Health Care, below the Illinois median of 3.33 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 1.99 hours, 18% below its all-week average. Ask how weekends are staffed. 35.6% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Pine Crest Health Care: Medicare and Medicaid
Pine Crest Health Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 14, 2025 and found 12 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at Pine Crest Health Care across 19 inspection dates, 23 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 10, 2026 (complaint inspection). The most common areas cited were quality of life and care (16) and freedom from abuse, neglect, and exploitation (9). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, August 10, 2026). 9 citations were under CMS's abuse, neglect and exploitation rules.
August 10, 2026 · 1 citation · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2026 · 1 citation · includes complaint inspection
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
January 25, 2026 · 1 citation · includes complaint inspection
CMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
September 18, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 14, 2025 · 13 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FPost nurse staffing information every day.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
EPut firmly secured handrails on each side of hallways.
DEnsure medication error rates are not 5 percent or greater.
August 7, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
March 27, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 24, 2025 · 1 citation · includes complaint inspection
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
February 3, 2025 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
December 10, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 27, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 14, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 31, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 20, 2024 · 8 citations · includes complaint inspection
FProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
July 3, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 28, 2024 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
January 23, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 5, 2023 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 11, 2023 · 8 citations
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Questions to ask on a tour of Pine Crest Health Care
- Inspectors cited the home at the immediate-jeopardy level on August 10, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 10, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
8 penalties in the last three years, including $297,511 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 10, 2026 | Fine | $99,159 |
| Sep 18, 2025 | Fine | $77,571 |
| Aug 7, 2025 | Fine | $16,864 |
| Aug 7, 2025 | Fine | $45,071 |
| Aug 7, 2025 | Payment Denial | 20 days of payments denied |
| Mar 27, 2025 | Fine | $12,615 |
| Sep 20, 2024 | Fine | $46,231 |
| Sep 20, 2024 | Payment Denial | 23 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
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Location
Hospitals near Pine Crest Health Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.1 mi
Ingalls Memorial Hospital HarveyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 20m for patients treated and sent home
-
3.4 mi
Franciscan Health Olympia & Chicago Heights Olympia FieldsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 48m for patients treated and sent home
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9.0 mi
Palos Community Hospital Palos HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pine Crest Health Care › All nursing homes in Hazel Crest ›
Compare Pine Crest Health Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Frankfort Terrace · Frankfort · 5 stars · 6.7 mi
- Mercy Circle · Chicago · 5 stars · 9.8 mi
- Aliya of Homewood · Homewood · 4 stars · 2.9 mi
- Prairie Manor Nursing & Rehab Center · Chicago Heights · 4 stars · 3.9 mi
Other Icare Consulting Services nursing homes in Illinois
- Oak Park Oasis · Oak Park · 2 stars
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- Park View Rehab Center · Chicago · 1 stars
- The Austin Oasis · Chicago · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Icare Consulting Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.