All states › Illinois › Hoffman Estates › Alden Poplar Creek Rehab & HCC
1545 Barrington Road Hoffman Estates, IL 60169 · Cook County
CMS certification number 145403 · See this home on Medicare Care Compare
Is Alden Poplar Creek Rehab & HCC a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Alden Poplar Creek Rehab & HCC as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.05 hours per resident per day at Alden Poplar Creek Rehab & HCC, below the Illinois median of 3.33 (US median: 3.72). About 0.76 of those hours are from registered nurses. On weekends it falls to 2.64 hours, 13% below its all-week average. 28.2% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team. 2 administrators left in the past year.
About this nursing home
Paying for care at Alden Poplar Creek Rehab & HCC: Medicare and Medicaid
Alden Poplar Creek Rehab & HCC is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 4, 2025 and found 8 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Alden Poplar Creek Rehab & HCC across 10 inspection dates, 11 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 10, 2025 (complaint inspection). The most common areas cited were quality of life and care (12) and resident rights (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, July 10, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
March 11, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 4, 2025 · 8 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
July 10, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 6, 2024 · 2 citations · includes complaint inspection
DGive the resident's representative the ability to exercise the resident's rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 11, 2024 · 7 citations
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
August 26, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
August 12, 2024 · 1 citation · includes complaint inspection
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
June 6, 2024 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 26, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 4, 2023 · 3 citations
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
Questions to ask on a tour of Alden Poplar Creek Rehab & HCC
- Inspectors cited the home at the immediate-jeopardy level on July 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 11, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,281 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 10, 2025 | Fine | $8,281 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 2/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 2/5 | 5/5 |
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Location
Hospitals near Alden Poplar Creek Rehab & HCC
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.2 mi
St Alexius Medical Center Hoffman EstatesEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 3m for patients treated and sent home
- 0.4 mi
- 0.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Alden Poplar Creek Rehab & HCC › All nursing homes in Hoffman Estates ›
Compare Alden Poplar Creek Rehab & HCC with the 3 closest homes side by side ›
Other The Alden Network nursing homes in Illinois
- Alden Estates of Shorewood · Shorewood · 5 stars
- Alden Estates of Skokie · Skokie · 5 stars
- Alden Des Plaines Rehab & HC · Des Plaines · 5 stars
- Alden Estates of Evanston · Evanston · 5 stars
- Alden Valley Ridge Rehab & HCC · Bloomingdale · 5 stars
- Alden Courts of Shorewood · Shorewood · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 27 The Alden Network nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.