All states › Illinois › Homer Glen › Victorian Village Health & Well
12525 W Renaissance Circle Homer Glen, IL 60491 · Will County
CMS certification number 146178 · See this home on Medicare Care Compare
Is Victorian Village Health & Well a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Victorian Village Health & Well as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.18 hours per resident per day at Victorian Village Health & Well, above the Illinois median of 3.33 (US median: 3.72). About 1.83 of those hours are from registered nurses. On weekends it falls to 4.70 hours, 9% below its all-week average. 32.5% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.
About this nursing home
Paying for care at Victorian Village Health & Well: Medicare and Medicaid
Victorian Village Health & Well is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. Nursing homes that accept Medicaid in Illinois.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 6, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 15 citations at Victorian Village Health & Well across 5 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on March 26, 2026. The most common areas cited were infection control (4) and quality of life and care (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, March 26, 2026).
August 6, 2026 · 2 citations
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
March 26, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 3, 2025 · 3 citations
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
EProvide and implement an infection prevention and control program.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 5, 2025 · 2 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
September 13, 2024 · 7 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Victorian Village Health & Well
- Inspectors cited the home at the actual-harm level on March 26, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 5/5 | 3/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 3/5 |
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Location
Hospitals near Victorian Village Health & Well
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.4 mi
Palos Community Hospital Palos HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
- 6.7 mi
-
9.0 mi
Adventist Bolingbrook Hospital BolingbrookEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 53m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.