All states › Illinois › Jacksonville › Arcadia Care Jacksonville
1021 North Church Street Jacksonville, IL 62650 · Morgan County
All 4 nursing homes in Jacksonville, IL (4 take Medicaid)
CMS certification number 145928 · See this home on Medicare Care Compare
Is Arcadia Care Jacksonville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arcadia Care Jacksonville as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.81 hours per resident per day at Arcadia Care Jacksonville, below the Illinois median of 3.33 (US median: 3.72). About 0.10 of those hours are from registered nurses. On weekends it falls to 2.59 hours, 8% below its all-week average. 50% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Arcadia Care Jacksonville: Medicare and Medicaid
Arcadia Care Jacksonville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 9, 2026 and found 10 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 45 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 45 citations at Arcadia Care Jacksonville across 9 inspection dates, 10 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on July 8, 2026. The most common areas cited were quality of life and care (14) and resident rights (10). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, July 8, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
July 8, 2026 · 2 citations · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
March 9, 2026 · 11 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EReasonably accommodate the needs and preferences of each resident.
EProvide activities to meet all resident's needs.
EProvide safe and appropriate respiratory care for a resident when needed.
DEnsure residents have reasonable access to and privacy in their use of communication methods.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 25, 2024 · 13 citations, includes actual harm
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure medication error rates are not 5 percent or greater.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
August 21, 2024 · 3 citations, includes actual harm · includes complaint inspection
GHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
FProvide and implement an infection prevention and control program.
FMake sure that a working call system is available in each resident's bathroom and bathing area.
March 29, 2024 · 1 citation · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
March 27, 2024 · 1 citation · includes complaint inspection
DEnsure medication error rates are not 5 percent or greater.
January 11, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 8, 2023 · 12 citations, includes actual harm
GHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
BEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
October 26, 2023 · 1 citation · includes complaint inspection
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of Arcadia Care Jacksonville
- Inspectors cited the home at the actual-harm level on July 8, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 8, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- The home averages about 56% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $84,491 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 8, 2026 | Payment Denial | 60 days of payments denied |
| Nov 25, 2024 | Fine | $38,448 |
| Nov 25, 2024 | Payment Denial | 1 days of payments denied |
| Aug 21, 2024 | Fine | $31,993 |
| Nov 8, 2023 | Fine | $14,050 |
| Nov 8, 2023 | Payment Denial | 36 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
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Location
Hospitals near Arcadia Care Jacksonville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.4 mi
Jacksonville Memorial Hospital JacksonvilleEmergency roomMedian ER visit 2h 58m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Arcadia Care Jacksonville › All nursing homes in Jacksonville ›
Compare Arcadia Care Jacksonville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Jacksonville Skilled Nur & Rehab · Jacksonville · 3 stars · 1.3 mi
Other Arcadia Care nursing homes in Illinois
- Arc at Dwight · Dwight · 4 stars
- Arc at Kankakee · Kankakee · 3 stars
- Arcadia Care Rock Island · Rock Island · 3 stars
- Arc at Streator · Streator · 3 stars
- Arcadia Care Auburn · Auburn · 2 stars
- Arc at Chillicothe · Chillicothe · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 25 Arcadia Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.