All states › Illinois › Metropolis › Southgate Health Care Center
900 East Ninth Street Metropolis, IL 62960 · Massac County
All 2 nursing homes in Metropolis, IL (2 take Medicaid)
CMS certification number 145386 · See this home on Medicare Care Compare
Is Southgate Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Southgate Health Care Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
62.9% of nursing staff left within a year (Illinois median 43.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Southgate Health Care Center: Medicare and Medicaid
Southgate Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 18, 2025 and found 1 deficiency, plus 9 from complaint inspections in the same period. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Southgate Health Care Center across 14 inspection dates, 19 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 27, 2026 (complaint inspection). The most common areas cited were quality of life and care (14) and infection control (4). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level J, March 27, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 29, 2026 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
June 2, 2026 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
March 27, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProvide safe, appropriate pain management for a resident who requires such services.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
January 27, 2026 · 4 citations · includes complaint inspection
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FEmploy staff that are licensed, certified, or registered in accordance with state laws.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 19, 2025 · 1 citation · includes complaint inspection
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
May 30, 2025 · 1 citation · includes complaint inspection
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
April 18, 2025 · 1 citation
DProvide and implement an infection prevention and control program.
March 6, 2025 · 4 citations · includes complaint inspection
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
October 17, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
September 26, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProvide enough food/fluids to maintain a resident's health.
September 13, 2024 · 1 citation · includes complaint inspection
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
August 13, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 31, 2024 · 8 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
April 14, 2023 · 7 citations, includes immediate jeopardy
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Southgate Health Care Center
- Inspectors cited the home at the immediate-jeopardy level on March 27, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 6, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 62.9% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $20,170 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 27, 2026 | Payment Denial | 8 days of payments denied |
| Sep 13, 2024 | Fine | $12,761 |
| Dec 11, 2023 | Fine | $7,409 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | — | 1/5 |
| August 2026 | 1/5 | 2/5 | 3/5 | 1/5 |
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Location
Hospitals near Southgate Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
Massac Memorial Hospital MetropolisEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 48m for patients treated and sent home
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7.3 mi
Western Baptist Hospital PaducahEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 4m for patients treated and sent home
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8.0 mi
Lourdes Hospital PaducahEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 53m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.