All states › Illinois › Salem › Twin Willows Nursing Center
1600 North Broadway Salem, IL 62881 · Marion County
All 2 nursing homes in Salem, IL (2 take Medicaid)
CMS certification number 146070 · See this home on Medicare Care Compare
Is Twin Willows Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Twin Willows Nursing Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.03 hours per resident per day at Twin Willows Nursing Center, above the Illinois median of 3.33 (US median: 3.72). About 0.61 of those hours are from registered nurses. On weekends it falls to 3.62 hours, 10% below its all-week average. 38.7% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Twin Willows Nursing Center: Medicare and Medicaid
Twin Willows Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 3, 2026 and found 12 deficiencies. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Twin Willows Nursing Center across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 26 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (8) and resident rights (6). The most serious was cited under the CMS rule to "employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician" (tag F0801, level F, April 3, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 3, 2026 · 12 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EReasonably accommodate the needs and preferences of each resident.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
January 16, 2025 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DRespond appropriately to all alleged violations.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
CPost nurse staffing information every day.
July 8, 2024 · 1 citation · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
January 5, 2024 · 2 citations
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
Questions to ask on a tour of Twin Willows Nursing Center
- CMS cited the home under its abuse and neglect rules on January 16, 2025. How are staff trained, and how are concerns reported?
- The home averages about 31% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 4/5 | 1/5 |
| August 2026 | 3/5 | 3/5 | 5/5 | 1/5 |
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Location
Hospitals near Twin Willows Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
Salem Township Hospital SalemEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 26m for patients treated and sent home
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12.2 mi
St Marys Hospital CentraliaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 47m for patients treated and sent home
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22.8 mi
Crossroads Community Hospital Mt VernonEmergency roomMedian ER visit 2h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Twin Willows Nursing Center with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.