All states › Illinois › Springfield › Arcadia Care on the Hill
555 West Carpenter Springfield, IL 62702 · Sangamon County
All 6 nursing homes in Springfield, IL (6 take Medicaid)
CMS certification number 145160 · See this home on Medicare Care Compare
Is Arcadia Care on the Hill a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arcadia Care on the Hill as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.73 hours per resident per day at Arcadia Care on the Hill, below the Illinois median of 3.33 (US median: 3.72). About 0.23 of those hours are from registered nurses. On weekends it falls to 2.52 hours, 8% below its all-week average. 35.6% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Arcadia Care on the Hill: Medicare and Medicaid
Arcadia Care on the Hill is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 17, 2025 and found 6 deficiencies, plus 14 from complaint inspections in the same period. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at Arcadia Care on the Hill across 14 inspection dates, 23 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 17, 2025 (complaint inspection). The most common areas cited were quality of life and care (18) and pharmacy service (5). The most serious was cited under the CMS rule to "ensure services provided by the nursing facility meet professional standards of quality" (tag F0658, level L, September 17, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
July 27, 2026 · 9 citations · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
April 22, 2026 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 26, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 17, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 17, 2025 · 8 citations, includes immediate jeopardy · includes complaint inspection
LEnsure services provided by the nursing facility meet professional standards of quality.
JEnsure that residents are free from significant medication errors.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
June 24, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 5, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 29, 2024 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
July 24, 2024 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EReasonably accommodate the needs and preferences of each resident.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure that residents are free from significant medication errors.
May 16, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
April 1, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 17, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
November 16, 2023 · 1 citation · includes complaint inspection
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
September 13, 2023 · 5 citations
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of Arcadia Care on the Hill
- Inspectors cited the home at the immediate-jeopardy level on September 17, 2025 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 27, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The home averages about 48% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $221,195 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 22, 2026 | Fine | $73,800 |
| Sep 17, 2025 | Fine | $99,880 |
| Sep 17, 2025 | Payment Denial | 62 days of payments denied |
| Apr 1, 2024 | Fine | $47,515 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
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Location
Hospitals near Arcadia Care on the Hill
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.4 mi
Memorial Medical Center SpringfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 1m for patients treated and sent home
-
0.9 mi
St Johns Hospital SpringfieldEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 40m for patients treated and sent home
- 5.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Arcadia Care on the Hill › All nursing homes in Springfield ›
Compare Arcadia Care on the Hill with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Concordia Village Care Center · Springfield · 5 stars · 4.5 mi
- Springfield Suites Rehab and Nursing · Springfield · 3 stars · 3.1 mi
- Avenues at Springfield · Springfield · 2 stars · 2.9 mi
Other Arcadia Care nursing homes in Illinois
- Arc at Dwight · Dwight · 4 stars
- Arc at Kankakee · Kankakee · 3 stars
- Arcadia Care Rock Island · Rock Island · 3 stars
- Arc at Streator · Streator · 3 stars
- Arcadia Care Auburn · Auburn · 2 stars
- Arc at Chillicothe · Chillicothe · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 25 Arcadia Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.