All states › Illinois › Toulon › Arcadia Care Toulon
700 E Main St Toulon, IL 61483 · Stark County
CMS certification number 145442 · See this home on Medicare Care Compare
Is Arcadia Care Toulon a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arcadia Care Toulon as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.74 hours per resident per day at Arcadia Care Toulon, below the Illinois median of 3.33 (US median: 3.72). About 0.34 of those hours are from registered nurses. On weekends it falls to 2.56 hours, 7% below its all-week average. 45.8% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Arcadia Care Toulon: Medicare and Medicaid
Arcadia Care Toulon is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 3, 2026 and found 25 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 76 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 76 citations at Arcadia Care Toulon across 16 inspection dates, 27 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 3, 2026. The most common areas cited were quality of life and care (19) and freedom from abuse, neglect, and exploitation (12). The most serious was cited under the CMS rule to "protect each resident from separation (from other residents, his/her room, or confinement to his/her room)" (tag F0603, level J, March 3, 2026). 12 citations were under CMS's abuse, neglect and exploitation rules.
August 26, 2026 · 1 citation · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 30, 2026 · 4 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
FProvide behavior health training consistent with the requirements and as determined by a facility assessment.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 19, 2026 · 2 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
March 3, 2026 · 25 citations, includes immediate jeopardy
JProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
IAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
FProvide training in compliance and ethics.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 11, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 17, 2025 · 4 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 23, 2025 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 14, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 15, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 1, 2024 · 11 citations
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FImplement a program that monitors antibiotic use.
FDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
October 10, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that residents are free from significant medication errors.
June 17, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident receives an accurate assessment.
May 29, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 2, 2024 · 2 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 4, 2024 · 2 citations · includes complaint inspection
EProvide or get specialized rehabilitative services as required for a resident.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 28, 2023 · 13 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Arcadia Care Toulon
- Inspectors cited the home at the immediate-jeopardy level on March 3, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 3, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- The home averages about 52% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
7 penalties in the last three years, including $241,236 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 26, 2026 | Fine | $36,320 |
| Mar 3, 2026 | Fine | $129,665 |
| Mar 3, 2026 | Payment Denial | 57 days of payments denied |
| May 14, 2025 | Fine | $19,949 |
| Oct 10, 2024 | Fine | $37,947 |
| Oct 10, 2024 | Payment Denial | 7 days of payments denied |
| Jun 17, 2024 | Fine | $17,355 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
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Location
Hospitals near Arcadia Care Toulon
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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10.1 mi
OSF Saint Luke Medical Center KewaneeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 47m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Arcadia Care Toulon › All nursing homes in Toulon ›
Compare Arcadia Care Toulon with the 3 closest homes side by side ›
Other Arcadia Care nursing homes in Illinois
- Arc at Dwight · Dwight · 4 stars
- Arc at Kankakee · Kankakee · 3 stars
- Arcadia Care Rock Island · Rock Island · 3 stars
- Arc at Streator · Streator · 3 stars
- Arcadia Care Auburn · Auburn · 2 stars
- Arc at Chillicothe · Chillicothe · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 25 Arcadia Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.